# The best Zendesk alternatives

> The strongest alternatives to Zendesk, each scored on a published rubric, with what each really costs and when switching makes sense.

Published: 19 September 2026 · Updated: 19 September 2026 · Prices and figures verified: 18 September 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-gb/how-we-review)

The best Zendesk alternative depends on why you are leaving: Freshdesk and Zoho Desk cost less per agent, Help Scout suits small email-first teams, Intercom publishes every AI price, HubSpot Service Hub fits teams on HubSpot's CRM, and Gorgias fits ecommerce stores with many agents.

Zendesk remains one of the broadest help desks, with native phone, messaging, social channels and hosting in the US, the EU, the UK, Japan and Australia. Teams usually look elsewhere because of cost once AI is switched on, and because its AI-agent billing has become harder to predict. Each alternative below is costed with AI on in the tables further down.

## Why teams look beyond Zendesk

- Copilot costs US$50 per agent per month and must be bought for every agent seat on the account, not only the agents who use it.
- AI-agent billing is unclear: the pricing page lists US$1.50 per automated resolution, while the help centre says a dollar resolution allowance of US$2 to US$10 per seat has replaced it, with tier prices available only from sales.
- EU hosting through the Data Center Location add-on requires Suite Professional at US$115 per agent; Suite Team and Support Team cannot use it.
- The contract does not allow seat reductions or downgrades mid-term, and it renews at then-current prices unless you give 30 days' written notice.
- There is no free plan, and the cheapest plan, Support Team, is email ticketing only.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-gb/how-we-review)

## The alternatives, ranked

### 1. Help Scout — 8.3/10

_Small teams that work mainly in email_

- **Price from:** US$25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** No

Help Scout is a shared inbox, live chat widget and knowledge base for small and mid-size support teams. Paid plans start at US$25 per user per month on annual billing, there is a free plan for up to 5 users, and its customer-facing AI agent costs US$0.75 per resolution with no charge when the customer still needs a person.

> Better than Zendesk for a small email-first team: a free plan, AI Drafts included from Plus and AI Answers billed only per resolution, as long as US hosting is acceptable.

**The catch:** Data is hosted in the United States only, and the prices on the pricing page are annual-billing prices: paying monthly costs US$30 instead of US$25 on Standard.

> **True cost at 10 agents (Plus):** US$450 a month for seats alone, US$825 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/help-scout) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/help-scout) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/help-scout)

### 2. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** US$7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help centre and a chat widget, sold as part of the wider Zoho suite. Paid editions start at US$7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at US$23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> Better than Zendesk on price: Professional costs US$23 per user with Zia AI included and EU hosting available on every edition.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** US$230 a month for seats alone, US$230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/zoho-desk)

### 3. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** US$19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at US$19 per agent per month on annual billing and Omni at US$29. The Freddy AI Agent is sold in packs of 100 sessions for US$49, and a session is charged whether or not the AI solves the customer's problem.

> Better than Zendesk if you want the same kind of ticketing help desk for less, with EU hosting on any plan and Copilot at US$29 for only the agents who need it.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: US$49 per 100 sessions, against US$100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** US$550 a month for seats alone, US$1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/freshdesk)

### 4. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** US$7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost US$7 (Starter), US$90 (Professional) and US$150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at US$1,500 and US$3,500. The Breeze Customer Agent costs US$0.50 per resolved conversation, paid in HubSpot Credits.

> Better than Zendesk if your sales and marketing run on HubSpot's CRM, since support shares the same records and agent-assist AI is included with every seat.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding (US$1,500 and US$3,500), the Starter price of US$7 assumes an annual commitment against US$20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** US$900 a month for seats alone, US$1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub)

### 5. Gorgias — 7.4/10

_Shopify and other ecommerce brands with many agents and moderate ticket volume_

- **Price from:** US$10 per month
- **Pricing model:** Per ticket volume
- **Free plan:** No
- **EU data hosting:** Yes

Gorgias is a help desk built for online stores, above all Shopify stores, with order data in the inbox and an AI agent that can handle refunds, cancellations and address changes. It is priced by billable tickets a month rather than per agent. Basic costs US$50 a month for 300 tickets, Pro US$300 for 2,000 and Advanced US$750 for 5,000, on annual billing. The AI Agent costs US$0.90 per automated interaction, and each of those interactions also uses up one of your plan's tickets.

> Better than Zendesk for Shopify and other ecommerce stores with many agents, because Gorgias charges by ticket and documents a Zendesk importer.

**The catch:** Every conversation the AI Agent handles is billed twice: once as an automated interaction at US$0.90 and once as a helpdesk ticket against your plan's allowance. Beyond the interactions included in your plan, the AI rate rises to US$1.50.

> **True cost at 10 agents (Pro):** US$480 a month for seats alone, US$930 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/gorgias) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/gorgias)

### 6. Intercom — 6.9/10

_Software and online businesses that want a customer-facing AI agent at the centre of support_

- **Price from:** US$29 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Intercom is a help desk with a shared inbox, ticketing, live chat Messenger, help centre, native phone, SMS and WhatsApp, built around its Fin AI agent. Seats start at US$29 per agent per month on annual billing, Fin costs US$0.99 per outcome with no included allowance, and unlimited Copilot for agents is US$29 per agent. The company behind it renamed itself Fin on 12 May 2026, while the help desk keeps the Intercom name, and Salesforce has signed an agreement to acquire it that had not closed when we last checked.

> Better than Zendesk if you want an AI agent at the centre of support with every price published, including Fin at US$0.99 per outcome and Copilot for individual agents.

**The catch:** Fin charges US$0.99 per outcome, and since March 2026 an outcome includes a configured handoff to a human, not only a resolution. A conversation Fin passes to your team through a Procedure you set up is billed even though a person still has to answer it.

> **True cost at 10 agents (Advanced):** US$850 a month for seats alone, US$1,635 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/intercom) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/intercom) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/intercom)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Zendesk](https://help-desk.reviews/en-gb/reviews/zendesk) | 5.2 | Per seat, plus AI usage | US$19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |
| [Help Scout](https://help-desk.reviews/en-gb/reviews/help-scout) | 8.3 | Per seat, plus AI usage | US$25 per agent per month | Yes | No | Not documented | Not documented | Small teams that work mainly in email |
| [Zoho Desk](https://help-desk.reviews/en-gb/reviews/zoho-desk) | 8.1 | Per agent seat | US$7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | US$19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | US$7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Gorgias](https://help-desk.reviews/en-gb/reviews/gorgias) | 7.4 | Per ticket volume | US$10 per month | No | Yes | Not documented | Not documented | Shopify and other ecommerce brands with many agents and moderate ticket volume |
| [Intercom](https://help-desk.reviews/en-gb/reviews/intercom) | 6.9 | Per seat, plus AI usage | US$29 per agent per month | No | Yes | Yes | Yes | Software and online businesses that want a customer-facing AI agent at the centre of support |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Zendesk](https://help-desk.reviews/en-gb/pricing/zendesk) | US$165 | **US$368** | US$1,150 | **US$2,250** | US$5,750 | **US$11,250** |
| [Help Scout](https://help-desk.reviews/en-gb/pricing/help-scout) | US$75 | **US$188** | US$450 | **US$825** | US$2,250 | **US$4,125** |
| [Zoho Desk](https://help-desk.reviews/en-gb/pricing/zoho-desk) | US$42 | **US$42** | US$230 | **US$230** | US$1,150 | **US$1,150** |
| [Freshdesk](https://help-desk.reviews/en-gb/pricing/freshdesk) | US$57 | **US$155** | US$550 | **US$1,085** | US$2,750 | **US$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub) | US$21 | **US$21** | US$900 | **US$1,120** | US$4,500 | **US$5,720** |
| [Gorgias](https://help-desk.reviews/en-gb/pricing/gorgias) | US$230 | **US$365** | US$480 | **US$930** | US$3,450 | **US$5,700** |
| [Intercom](https://help-desk.reviews/en-gb/pricing/intercom) | US$87 | **US$323** | US$850 | **US$1,635** | US$4,250 | **US$8,175** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

## Frequently asked questions

### What is the cheapest alternative to Zendesk?

On list price, Zoho Desk: Standard costs US$14 and Professional US$23 per user per month on annual billing, with a free plan for up to 3 users. Its AI-agent usage beyond the free allowance has no public price, though. The [true cost calculator](https://help-desk.reviews/en-gb/tools/true-cost-calculator) compares full bills with AI on.

### Which Zendesk alternative has EU data hosting?

Freshdesk and Zoho Desk let you choose EU hosting at sign-up on any plan, and HubSpot Service Hub hosts paid accounts in Germany. Intercom offers EU hosting only for new workspaces on a sales contract, and Help Scout documents US hosting only. See [help desks with EU data hosting](https://help-desk.reviews/en-gb/best/with-eu-data-residency).

### How do I leave Zendesk without paying twice?

Check your renewal date: Zendesk renews unless you give 30 days' written notice, and seats cannot be reduced mid-term. Gorgias and Zoho Desk document importers from Zendesk. Follow the [help desk migration checklist](https://help-desk.reviews/en-gb/guides/help-desk-migration-checklist).

### Is there a Zendesk alternative with cheaper AI?

Several publish lower or clearer AI prices. Help Scout charges US$0.75 per AI resolution and includes AI Drafts from Plus, HubSpot Service Hub charges US$0.50 per resolution with agent assist included, and Freshdesk sells Copilot per agent at US$29. See [AI help desk software](https://help-desk.reviews/en-gb/best/ai-help-desk-software).

## Related pages

- [Zendesk review](https://help-desk.reviews/en-gb/reviews/zendesk)
- [Zendesk pricing explained](https://help-desk.reviews/en-gb/pricing/zendesk)
- [Zendesk vs Freshdesk](https://help-desk.reviews/en-gb/compare/zendesk-vs-freshdesk)
- [Zendesk vs Intercom](https://help-desk.reviews/en-gb/compare/zendesk-vs-intercom)
- [Gorgias vs Zendesk](https://help-desk.reviews/en-gb/compare/gorgias-vs-zendesk)
- [Jira Service Management vs Zendesk](https://help-desk.reviews/en-gb/compare/jira-service-management-vs-zendesk)
- [HubSpot Service Hub vs Zendesk](https://help-desk.reviews/en-gb/compare/hubspot-service-hub-vs-zendesk)
- [Help desk migration checklist](https://help-desk.reviews/en-gb/guides/help-desk-migration-checklist)
- [Best help desk software](https://help-desk.reviews/en-gb/best/help-desk-software)

## Sources

- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · 18 September 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · 18 September 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · 18 September 2026
- [Can I buy a Zendesk Copilot license for some agents only?](https://support.zendesk.com/hc/en-us/articles/10361828111514-Can-I-buy-a-Zendesk-Copilot-license-for-some-agents-only) — Zendesk Help · 18 September 2026
- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · 18 September 2026
- [About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers) — Zendesk Help · 18 September 2026
- [Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances) — Zendesk Help · 18 September 2026
- [Upgrading from automated resolutions to resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479528943130-Upgrading-from-automated-resolutions-to-resolution-allowances) — Zendesk Help · 18 September 2026
- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · 18 September 2026
- [Agreements and terms: data processing agreement, sub-processor policy, business associate agreement](https://www.zendesk.com/company/agreements-and-terms/) — Zendesk · 18 September 2026
- [About the Data Center Location add-on](https://support.zendesk.com/hc/en-us/articles/4408838409754-About-the-Data-Center-Location-add-on) — Zendesk Help · 18 September 2026
- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · 18 September 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · 18 September 2026
- [Zendesk AI data use information](https://support.zendesk.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information) — Zendesk Help · 18 September 2026
- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · 18 September 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · 18 September 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · 18 September 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · 18 September 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · 18 September 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · 18 September 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · 18 September 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · 18 September 2026
- [Help Scout pricing](https://www.helpscout.com/pricing/) — Help Scout · 18 September 2026
- [User-based billing and plans guide](https://docs.helpscout.com/article/596-billing-and-plans-guide) — Help Scout Docs · 18 September 2026
- [Light users](https://docs.helpscout.com/article/1464-light-users) — Help Scout Docs · 18 September 2026
- [Manage your contact-based plan](https://docs.helpscout.com/article/1593-contact-based-billing-and-plans-guide) — Help Scout Docs · 18 September 2026
- [About annual payments](https://docs.helpscout.com/article/1421-about-annual-payments) — Help Scout Docs · 18 September 2026
- [Import emails or tickets into Help Scout](https://docs.helpscout.com/article/1495-import-emails-or-tickets-into-help-scout) — Help Scout Docs · 18 September 2026
- [Security at Help Scout](https://docs.helpscout.com/article/1263-security-at-help-scout) — Help Scout Docs · 18 September 2026
- [HIPAA at Help Scout](https://docs.helpscout.com/article/330-hipaa) — Help Scout Docs · 18 September 2026
- [AI transparency](https://www.helpscout.com/company/legal/ai-transparency/) — Help Scout · 18 September 2026
- [About Help Scout](https://www.helpscout.com/about/) — Help Scout · 18 September 2026
- [eCatholic customer story](https://helpscout.com/customers/ecatholic/) — Help Scout · 18 September 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · 18 September 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · 18 September 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · 18 September 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · 18 September 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · 18 September 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · 18 September 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · 18 September 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · 18 September 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · 18 September 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · 18 September 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · 18 September 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · 18 September 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · 18 September 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · 18 September 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · 18 September 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · 18 September 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · 18 September 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · 18 September 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · 18 September 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · 18 September 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · 18 September 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · 18 September 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · 18 September 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · 18 September 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · 18 September 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · 18 September 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · 18 September 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · 18 September 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · 18 September 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · 18 September 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · 18 September 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · 18 September 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · 18 September 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · 18 September 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · 18 September 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · 18 September 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · 18 September 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · 18 September 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · 18 September 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · 18 September 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · 19 September 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · 19 September 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · 19 September 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · 19 September 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · 19 September 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · 19 September 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · 19 September 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · 19 September 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · 19 September 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · 19 September 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · 19 September 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · 19 September 2026
- [Gorgias pricing](https://www.gorgias.com/pricing) — Gorgias · 18 September 2026
- [Voice and SMS add-on price tiers (pricing page script)](https://code-components.website-files.com/6aad599670c7909796d74ad0%2Fmodule%2F809.js) — Gorgias · 18 September 2026
- [How you're billed for using Gorgias](https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385) — Gorgias Help Center · 18 September 2026
- [Legacy pricing for Helpdesk and AI Agent subscribers](https://docs.gorgias.com/en-US/legacy-pricing-for-helpdesk-and-ai-agent-subscribers-2315106) — Gorgias Help Center · 18 September 2026
- [Voice add-on 101](https://docs.gorgias.com/en-US/voice-add-on-101-190713) — Gorgias Help Center · 18 September 2026
- [SMS add-on 101](https://docs.gorgias.com/en-US/sms-add-on-101-197386) — Gorgias Help Center · 18 September 2026
- [Import data from Zendesk](https://docs.gorgias.com/en-US/import-data-from-zendesk-214412) — Gorgias Help Center · 18 September 2026
- [Migrate from non-Zendesk providers](https://docs.gorgias.com/en-US/migrate-from-non-zendesk-providers-214415) — Gorgias Help Center · 18 September 2026
- [Languages Gorgias can detect](https://docs.gorgias.com/en-US/languages-gorgias-can-detect-81768) — Gorgias Help Center · 18 September 2026
- [Set the language AI Agent replies in](https://docs.gorgias.com/en-US/set-the-language-ai-agent-replies-in-5414440) — Gorgias Help Center · 18 September 2026
- [Security and privacy FAQ for Gorgias AI Agent](https://docs.gorgias.com/en-US/security-and-privacy-faq-for-gorgias-ai-agent-1997987) — Gorgias Help Center · 18 September 2026
- [Security at Gorgias](https://www.gorgias.com/security) — Gorgias · 18 September 2026
- [Data Processing Agreement](https://www.gorgias.com/legal/data-processing-agreement) — Gorgias · 18 September 2026
- [List of data subprocessors](https://www.gorgias.com/legal/list-of-data-subprocessors) — Gorgias · 18 September 2026
- [Gorgias AI Agent](https://www.gorgias.com/ai-agent) — Gorgias · 18 September 2026
- [About Gorgias](https://www.gorgias.com/about-us) — Gorgias · 18 September 2026
- [Gorgias customer stories](https://www.gorgias.com/customers) — Gorgias · 18 September 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom · 18 September 2026
- [Intercom plans explained](https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained) — Intercom Help · 18 September 2026
- [Pricing FAQs](https://www.intercom.com/help/en/articles/8344190-pricing-faqs) — Intercom Help · 18 September 2026
- [Fin AI Agent outcomes](https://www.intercom.com/help/en/articles/8205718-fin-ai-agent-outcomes) — Intercom Help · 18 September 2026
- [From resolutions to outcomes: evolving how Fin delivers value](https://www.intercom.com/blog/from-resolutions-to-outcomes-evolving-how-fin-delivers-value/) — Intercom · 18 September 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · 18 September 2026
- [Pro add-on](https://www.intercom.com/help/en/articles/13868265-pro-add-on) — Intercom Help · 18 September 2026
- [Proactive Support Plus add-on](https://www.intercom.com/help/en/articles/9061648-proactive-support-plus-add-on) — Intercom Help · 18 September 2026
- [Early Stage program](https://www.intercom.com/early-stage) — Intercom · 18 September 2026
- [Use Intercom in your preferred language](https://www.intercom.com/help/en/articles/7035581-use-intercom-in-your-preferred-language) — Intercom Help · 18 September 2026
- [Regional data hosting](https://www.intercom.com/help/en/articles/6124430-regional-data-hosting) — Intercom Help · 18 September 2026
- [Security at Intercom](https://www.intercom.com/security) — Intercom · 18 September 2026
- [Historical data migration to Intercom](https://www.intercom.com/help/en/articles/9396032-historical-data-migration-to-intercom) — Intercom Help · 18 September 2026
- [Fin AI Agent](https://fin.ai/) — Fin · 18 September 2026
- [About Fin](https://fin.ai/about) — Fin · 18 September 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom · 18 September 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · 18 September 2026
- [Intercom pricing: buyer data](https://www.vendr.com/marketplace/intercom) — Vendr · 18 September 2026

---

Canonical: https://help-desk.reviews/en-gb/alternatives/zendesk