# Best AI help desk software

> We compare Jira Service Management, Help Scout, Freshdesk, HubSpot Service Hub, Intercom and Front on AI pricing, the billing unit, what counts as a resolution and total cost with AI on.

Published: 19 September 2026 · Updated: 19 September 2026 · Prices and figures verified: 18 September 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-gb/how-we-review)

Help Scout is the best AI help desk for customer support: its AI agent costs US$0.75 per resolution, nothing when a customer still needs a person, and AI Drafts for agents is included from Plus. Intercom has the most AI-centred product in Fin, at US$0.99 per outcome, and Jira Service Management ranks highest overall for internal IT desks.

This list includes only products whose AI is priced in public with a defined billing unit. Zendesk and Zoho Desk are left out because the price of their AI-agent usage is not published. Before buying, check what the vendor counts as a billable event: a resolution, an outcome that includes handoffs, or a session charged whether or not it helps. See [what is an AI help desk?](https://help-desk.reviews/en-gb/guides/what-is-an-ai-help-desk) and our [rubric](https://help-desk.reviews/en-gb/how-we-review).

**Quick picks**

- **Pay only when AI resolves:** [Help Scout](https://help-desk.reviews/en-gb/reviews/help-scout) — US$0.75 per resolution, handoffs free.
- **AI agent at the centre:** [Intercom](https://help-desk.reviews/en-gb/reviews/intercom) — Fin at US$0.99 per outcome, Copilot US$29 per agent.
- **Internal IT with AI included:** [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) — Rovo credits per user and 1,000 virtual-agent conversations a month on Premium.
- **Lowest AI resolution rate:** [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) — Customer Agent at US$0.50 per resolution.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-gb/how-we-review)

## The ranking

### 1. Jira Service Management — 8.7/10

_Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira_

- **Price from:** US$20 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

Jira Service Management is Atlassian's service desk for IT, HR and operations teams, built on Jira. In the cloud it is now sold only inside Atlassian Service Collection, which bundles it with Customer Service Management, Assets and Rovo AI. Atlassian headlines US$20 (Standard) and US$51.42 (Premium) per agent per month, but those are averages for a team of 75 agents: prices are banded, so the first 15 agents cost US$25 and US$57.30 each. Customers who raise requests are free and unlimited, and list prices rise on 13 October 2026.

> Rovo agent assist is included with per-user credits, Premium includes 1,000 virtual-agent conversations a month, and the CSM AI agent costs US$1 per resolution.

**The catch:** The advertised per-agent price is an average at 75 agents, so a small team pays more: on monthly billing each of the first 15 agents costs US$25 on Standard, not US$20. You also cannot buy Jira Service Management on its own any more, and prices rise again on 13 October 2026.

> **True cost at 10 agents (Premium):** US$514 a month for seats alone, US$514 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/jira-service-management) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/jira-service-management) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/jira-service-management)

### 2. Help Scout — 8.3/10

_Small teams that work mainly in email_

- **Price from:** US$25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** No

Help Scout is a shared inbox, live chat widget and knowledge base for small and mid-size support teams. Paid plans start at US$25 per user per month on annual billing, there is a free plan for up to 5 users, and its customer-facing AI agent costs US$0.75 per resolution with no charge when the customer still needs a person.

> AI Answers costs US$0.75 per resolution with no charge for handoffs, and the resolution is defined in Help Scout's billing docs.

**The catch:** Data is hosted in the United States only, and the prices on the pricing page are annual-billing prices: paying monthly costs US$30 instead of US$25 on Standard.

> **True cost at 10 agents (Plus):** US$450 a month for seats alone, US$825 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/help-scout) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/help-scout) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/help-scout)

### 3. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** US$19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at US$19 per agent per month on annual billing and Omni at US$29. The Freddy AI Agent is sold in packs of 100 sessions for US$49, and a session is charged whether or not the AI solves the customer's problem.

> Copilot at US$29 per agent and AI Agent sessions at US$49 per 100 are public, though a session is charged whether or not it resolves anything.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: US$49 per 100 sessions, against US$100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** US$550 a month for seats alone, US$1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/freshdesk)

### 4. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** US$7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost US$7 (Starter), US$90 (Professional) and US$150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at US$1,500 and US$3,500. The Breeze Customer Agent costs US$0.50 per resolved conversation, paid in HubSpot Credits.

> Breeze Assistant comes with every seat and the Customer Agent costs US$0.50 per resolution, paid in credits; the Customer Agent is not available on Starter.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding (US$1,500 and US$3,500), the Starter price of US$7 assumes an annual commitment against US$20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** US$900 a month for seats alone, US$1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub)

### 5. Intercom — 6.9/10

_Software and online businesses that want a customer-facing AI agent at the centre of support_

- **Price from:** US$29 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Intercom is a help desk with a shared inbox, ticketing, live chat Messenger, help centre, native phone, SMS and WhatsApp, built around its Fin AI agent. Seats start at US$29 per agent per month on annual billing, Fin costs US$0.99 per outcome with no included allowance, and unlimited Copilot for agents is US$29 per agent. The company behind it renamed itself Fin on 12 May 2026, while the help desk keeps the Intercom name, and Salesforce has signed an agreement to acquire it that had not closed when we last checked.

> Fin is the product's centre, at US$0.99 per outcome, but since March 2026 a configured handoff to a human also counts as a billable outcome.

**The catch:** Fin charges US$0.99 per outcome, and since March 2026 an outcome includes a configured handoff to a human, not only a resolution. A conversation Fin passes to your team through a Procedure you set up is billed even though a person still has to answer it.

> **True cost at 10 agents (Advanced):** US$850 a month for seats alone, US$1,635 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/intercom) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/intercom) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/intercom)

### 6. Front — 6.8/10

_Small and mid-size operations and account teams that work mainly in email_

- **Price from:** US$25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Front is a shared inbox and ticketing tool built for teams that live in email, such as logistics, travel and B2B services. Plans cost US$25, US$65 and US$105 per seat per month on annual billing. Copilot adds US$20 per seat below Enterprise, and the Autopilot AI agent is charged per conversation by what it achieved: US$0.05 to triage, US$0.39 to hand off and US$0.89 to resolve.

> Autopilot charges by what it achieved in a conversation: US$0.05 to triage, US$0.39 to hand off and US$0.89 to resolve, plus Copilot at US$20 per seat.

**The catch:** Seat caps push growing teams up a tier: Starter stops at 10 seats and Professional at 50, beyond which Enterprise is the only option at US$105 per seat, annual only. Payments are non-refundable and removed seats keep being billed until the next term.

> **True cost at 10 agents (Professional):** US$650 a month for seats alone, US$1,295 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/front) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/front)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) | 8.7 | Per seat, plus AI usage | US$20 per agent per month | Yes | Yes | Yes | Yes | Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira |
| [Help Scout](https://help-desk.reviews/en-gb/reviews/help-scout) | 8.3 | Per seat, plus AI usage | US$25 per agent per month | Yes | No | Not documented | Not documented | Small teams that work mainly in email |
| [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | US$19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | US$7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Intercom](https://help-desk.reviews/en-gb/reviews/intercom) | 6.9 | Per seat, plus AI usage | US$29 per agent per month | No | Yes | Yes | Yes | Software and online businesses that want a customer-facing AI agent at the centre of support |
| [Front](https://help-desk.reviews/en-gb/reviews/front) | 6.8 | Per seat, plus AI usage | US$25 per agent per month | No | Yes | No | No | Small and mid-size operations and account teams that work mainly in email |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-gb/pricing/jira-service-management) | US$60 | **US$60** | US$514 | **US$514** | US$2,571 | **US$3,021** |
| [Help Scout](https://help-desk.reviews/en-gb/pricing/help-scout) | US$75 | **US$188** | US$450 | **US$825** | US$2,250 | **US$4,125** |
| [Freshdesk](https://help-desk.reviews/en-gb/pricing/freshdesk) | US$57 | **US$155** | US$550 | **US$1,085** | US$2,750 | **US$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub) | US$21 | **US$21** | US$900 | **US$1,120** | US$4,500 | **US$5,720** |
| [Intercom](https://help-desk.reviews/en-gb/pricing/intercom) | US$87 | **US$323** | US$850 | **US$1,635** | US$4,250 | **US$8,175** |
| [Front](https://help-desk.reviews/en-gb/pricing/front) | US$75 | **US$269** | US$650 | **US$1,295** | US$3,250 | **US$6,475** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

[Help desk true-cost calculator](https://help-desk.reviews/en-gb/tools/true-cost-calculator)

## How to choose

If you want to pay only for conversations the AI actually closes, pick [Help Scout](https://help-desk.reviews/en-gb/reviews/help-scout) at US$0.75 per resolution or [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) at US$0.50. Read [per-seat vs per-resolution pricing](https://help-desk.reviews/en-gb/guides/per-seat-vs-per-resolution-pricing) for how the units differ.

If you want the AI agent to handle most first contacts and will build workflows around it, pick [Intercom](https://help-desk.reviews/en-gb/reviews/intercom), and model handoffs as billable outcomes when you forecast the bill.

If your team works in shared email and wants AI triage as well as answers, pick [Front](https://help-desk.reviews/en-gb/reviews/front); its tiered Autopilot rates make routing-only use cheap.

If you need AI for internal IT requests, pick [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) Premium, which includes a monthly allowance of virtual-agent conversations before the US$0.30 overage applies.

If you want low seat prices and can live with less predictable AI costs, [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) is the cheapest entry here, but its sessions are billed resolved or not. Run your volumes in the [true-cost calculator](https://help-desk.reviews/en-gb/tools/true-cost-calculator).

## Verdict

**Help Scout** is our default AI help desk: you pay US$0.75 only when AI resolves a conversation, and the rest of the product is priced in public. Ignore it if you need EU data hosting or want an AI agent at the centre of every channel, in which case look at [Intercom](https://help-desk.reviews/en-gb/reviews/intercom) or [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk).

## For buyers in the United Kingdom

A help desk holds your customers' personal data, so UK GDPR requires a written contract with the vendor. Hosting outside the UK, including in the EU, is a restricted transfer that needs its own safeguard. And since 19 June 2026 you must let people complain about how you use their data and acknowledge each complaint within 30 days.

Most vendors publish prices in US dollars. Zendesk, Freshdesk and Zoho Desk also publish their own sterling price lists, which our pricing pages show alongside; we never convert currencies. List prices exclude VAT. Each review states whether the product offers EU and UK data hosting.

[Help desk software and data protection law in the United Kingdom](https://help-desk.reviews/en-gb/guides/help-desk-software-and-data-protection-law)

## Frequently asked questions

### What is the best AI help desk?

For customer support, Help Scout, because its AI agent costs US$0.75 per resolution and nothing when a person must still answer. Intercom's Fin is the most AI-centred product, at US$0.99 per outcome. For IT service desks, Jira Service Management includes Rovo agent assist on paid plans.

### What does an AI resolution cost in a help desk?

Public rates include US$0.50 at HubSpot, US$0.75 at Help Scout, US$0.89 at Front, US$0.99 per outcome at Intercom and US$1 for Atlassian's CSM AI agent. Definitions differ, so compare what each vendor counts, not just the rate.

### Why are Zendesk and Zoho Desk not on this list?

Both document AI agents, but neither publishes the price of AI-agent usage under its current billing: Zendesk moved to a resolution allowance in May 2026 without a public per-resolution rate, and Zoho does not price the credits beyond its free token allowance. Our rule requires a public price and a defined unit.

### Do I need an AI add-on at all?

Not always. A small team with low volume may spend more on AI than it saves in agent time. Our guide [do you need the AI add-on?](https://help-desk.reviews/en-gb/guides/do-you-need-the-ai-add-on) sets out when it pays for itself.

## Keep reading

- [Best help desk software](https://help-desk.reviews/en-gb/best/help-desk-software)
- [Best help desk software for small business](https://help-desk.reviews/en-gb/best/for-small-business)
- [Best help desk for ecommerce](https://help-desk.reviews/en-gb/best/for-ecommerce)
- [Best enterprise help desk software](https://help-desk.reviews/en-gb/best/for-enterprise)
- [Best free help desk software](https://help-desk.reviews/en-gb/best/free-help-desk-software)
- [Best help desk software with EU data residency](https://help-desk.reviews/en-gb/best/with-eu-data-residency)
- [Help desk vs shared inbox](https://help-desk.reviews/en-gb/guides/help-desk-vs-shared-inbox)
- [Do you need the AI add-on?](https://help-desk.reviews/en-gb/guides/do-you-need-the-ai-add-on)

## Sources

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- [Cloud pricing tables (current and effective October 13, 2026)](https://www.atlassian.com/licensing/future-pricing/cloud-pricing/pricing-tables) — Atlassian · 19 September 2026
- [Service Collection licensing](https://www.atlassian.com/licensing/service-collection) — Atlassian · 19 September 2026
- [Rovo licensing](https://www.atlassian.com/licensing/rovo) — Atlassian · 19 September 2026
- [Purchasing and licensing](https://www.atlassian.com/licensing/purchase-licensing) — Atlassian · 19 September 2026
- [Data Center end of life](https://www.atlassian.com/licensing/data-center-end-of-life) — Atlassian · 19 September 2026
- [Manage your language preferences](https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/) — Atlassian Support · 19 September 2026
- [Understand data residency](https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/) — Atlassian Support · 19 September 2026
- [SOC 2](https://www.atlassian.com/trust/compliance/resources/soc2) — Atlassian Trust Center · 19 September 2026
- [ISO/IEC 27001](https://www.atlassian.com/trust/compliance/resources/iso27001) — Atlassian Trust Center · 19 September 2026
- [HIPAA](https://www.atlassian.com/trust/compliance/resources/hipaa) — Atlassian Trust Center · 19 September 2026
- [Atlassian AI trust](https://www.atlassian.com/trust/ai) — Atlassian Trust Center · 19 September 2026
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- [Team '25 Europe: introducing Service Collection](https://www.atlassian.com/blog/announcements/team25-europe-service-collection) — Atlassian · 19 September 2026
- [The Total Economic Impact of Jira Service Management](https://www.atlassian.com/blog/jira-service-management/total-economic-impact) — Atlassian · 19 September 2026
- [The value of AI in Jira Service Management (Forrester TEI spotlight)](https://tei.forrester.com/go/Atlassian/JSMAISpotlight/) — Forrester Consulting · 19 September 2026
- [Automating customer support with the JSM virtual agent](https://www.atlassian.com/blog/atlassian-engineering/automating-customer-support-with-jsm-virtual-agent) — Atlassian · 19 September 2026
- [Atlassian Form 10-K for fiscal year 2026](https://www.sec.gov/Archives/edgar/data/0001650372/000165037226000036/team-20260630.htm) — US Securities and Exchange Commission · 19 September 2026
- [Help Scout pricing](https://www.helpscout.com/pricing/) — Help Scout · 18 September 2026
- [User-based billing and plans guide](https://docs.helpscout.com/article/596-billing-and-plans-guide) — Help Scout Docs · 18 September 2026
- [Light users](https://docs.helpscout.com/article/1464-light-users) — Help Scout Docs · 18 September 2026
- [Manage your contact-based plan](https://docs.helpscout.com/article/1593-contact-based-billing-and-plans-guide) — Help Scout Docs · 18 September 2026
- [About annual payments](https://docs.helpscout.com/article/1421-about-annual-payments) — Help Scout Docs · 18 September 2026
- [Import emails or tickets into Help Scout](https://docs.helpscout.com/article/1495-import-emails-or-tickets-into-help-scout) — Help Scout Docs · 18 September 2026
- [Security at Help Scout](https://docs.helpscout.com/article/1263-security-at-help-scout) — Help Scout Docs · 18 September 2026
- [HIPAA at Help Scout](https://docs.helpscout.com/article/330-hipaa) — Help Scout Docs · 18 September 2026
- [AI transparency](https://www.helpscout.com/company/legal/ai-transparency/) — Help Scout · 18 September 2026
- [About Help Scout](https://www.helpscout.com/about/) — Help Scout · 18 September 2026
- [eCatholic customer story](https://helpscout.com/customers/ecatholic/) — Help Scout · 18 September 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · 18 September 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · 18 September 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · 18 September 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · 18 September 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · 18 September 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · 18 September 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · 18 September 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · 18 September 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · 18 September 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · 18 September 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · 18 September 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · 18 September 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · 18 September 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · 18 September 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · 18 September 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · 18 September 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · 18 September 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · 18 September 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · 18 September 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · 18 September 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · 18 September 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · 18 September 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · 18 September 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · 18 September 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · 18 September 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · 19 September 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · 19 September 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · 19 September 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · 19 September 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · 19 September 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · 19 September 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · 19 September 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · 19 September 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · 19 September 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · 19 September 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · 19 September 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · 19 September 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom · 18 September 2026
- [Intercom plans explained](https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained) — Intercom Help · 18 September 2026
- [Pricing FAQs](https://www.intercom.com/help/en/articles/8344190-pricing-faqs) — Intercom Help · 18 September 2026
- [Fin AI Agent outcomes](https://www.intercom.com/help/en/articles/8205718-fin-ai-agent-outcomes) — Intercom Help · 18 September 2026
- [From resolutions to outcomes: evolving how Fin delivers value](https://www.intercom.com/blog/from-resolutions-to-outcomes-evolving-how-fin-delivers-value/) — Intercom · 18 September 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · 18 September 2026
- [Pro add-on](https://www.intercom.com/help/en/articles/13868265-pro-add-on) — Intercom Help · 18 September 2026
- [Proactive Support Plus add-on](https://www.intercom.com/help/en/articles/9061648-proactive-support-plus-add-on) — Intercom Help · 18 September 2026
- [Early Stage program](https://www.intercom.com/early-stage) — Intercom · 18 September 2026
- [Use Intercom in your preferred language](https://www.intercom.com/help/en/articles/7035581-use-intercom-in-your-preferred-language) — Intercom Help · 18 September 2026
- [Regional data hosting](https://www.intercom.com/help/en/articles/6124430-regional-data-hosting) — Intercom Help · 18 September 2026
- [Security at Intercom](https://www.intercom.com/security) — Intercom · 18 September 2026
- [Historical data migration to Intercom](https://www.intercom.com/help/en/articles/9396032-historical-data-migration-to-intercom) — Intercom Help · 18 September 2026
- [Fin AI Agent](https://fin.ai/) — Fin · 18 September 2026
- [About Fin](https://fin.ai/about) — Fin · 18 September 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom · 18 September 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · 18 September 2026
- [Intercom pricing: buyer data](https://www.vendr.com/marketplace/intercom) — Vendr · 18 September 2026
- [Front pricing](https://front.com/pricing) — Front · 18 September 2026
- [Front plans and pricing](https://help.front.com/en/articles/2178) — Front Help Center · 18 September 2026
- [Adding and removing licenses](https://help.front.com/en/articles/2191) — Front Help Center · 18 September 2026
- [Guests in Front](https://help.front.com/en/articles/2391) — Front Help Center · 18 September 2026
- [Channel limits per license](https://help.front.com/en/articles/808896) — Front Help Center · 18 September 2026
- [Autopilot pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center · 18 September 2026
- [AI Answers (legacy)](https://help.front.com/en/articles/813120) — Front Help Center · 18 September 2026
- [Meet Autopilot, the AI agent built for control, not chaos](https://community.front.com/announcements-63/meet-autopilot-the-ai-agent-built-for-control-not-chaos-3027) — Front Community · 18 September 2026
- [Switch to French? (staff answer on interface languages)](https://community.front.com/product-q-a-45/switch-to-french-566) — Front Community · 18 September 2026
- [Data location](https://help.front.com/en/articles/2349) — Front Help Center · 18 September 2026
- [Data Processing Addendum](https://front.com/legal/data-processing-addendum) — Front · 18 September 2026
- [List of subprocessors](https://front.com/legal/list-of-subprocessors) — Front · 18 September 2026
- [Security at Front](https://front.com/security) — Front · 18 September 2026
- [Rate limiting](https://dev.frontapp.com/docs/rate-limiting) — Front Developers · 18 September 2026
- [About Front](https://front.com/about) — Front · 18 September 2026
- [Front customers](https://front.com/customers) — Front · 18 September 2026
- [Front pricing and buyer data](https://www.vendr.com/marketplace/front) — Vendr · 18 September 2026

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