# Best help desk software with EU data residency

> We compare how Jira Service Management, Zoho Desk, Freshdesk, HubSpot Service Hub, Gorgias, Intercom, Front and Zendesk offer EU hosting, which plans qualify, and what they cost with AI on.

Published: 19 September 2026 · Updated: 19 September 2026 · Prices and figures verified: 18 September 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-gb/how-we-review)

Freshdesk is the easiest help desk to host in the EU for customer support: you choose the EEA region at sign-up on any plan, and Freshworks publishes its sub-processor list. Zoho Desk offers EU data centres on every edition, including Free, and Jira Service Management lets Standard and Premium customers pin data to the EU on self-serve plans.

Every product here documents EU hosting, but how you get it differs: some let you pick at sign-up, some assign the region by your location, and some need a higher plan or a sales contract. Help Scout, second in our overall ranking, is absent because it hosts in the US only. EU hosting alone does not make a tool GDPR-compliant; see [help desk data protection law](https://help-desk.reviews/en-gb/guides/help-desk-software-and-data-protection-law) and our [rubric](https://help-desk.reviews/en-gb/how-we-review).

**Quick picks**

- **Self-serve EU hosting:** [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) — EEA region chosen at sign-up on any plan.
- **EU hosting on a free plan:** [Zoho Desk](https://help-desk.reviews/en-gb/reviews/zoho-desk) — EU data centres on every edition, including Free.
- **Internal IT:** [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) — EU, German, UK and Swiss residency on Standard and above.
- **Full omnichannel:** [Zendesk](https://help-desk.reviews/en-gb/reviews/zendesk) — Data Center Location add-on on Suite Professional.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-gb/how-we-review)

## The ranking

### 1. Jira Service Management — 8.7/10

_Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira_

- **Price from:** US$20 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

Jira Service Management is Atlassian's service desk for IT, HR and operations teams, built on Jira. In the cloud it is now sold only inside Atlassian Service Collection, which bundles it with Customer Service Management, Assets and Rovo AI. Atlassian headlines US$20 (Standard) and US$51.42 (Premium) per agent per month, but those are averages for a team of 75 agents: prices are banded, so the first 15 agents cost US$25 and US$57.30 each. Customers who raise requests are free and unlimited, and list prices rise on 13 October 2026.

> Standard, Premium and Enterprise customers can pin data to the EU, Germany, the UK or Switzerland; user account data is out of scope.

**The catch:** The advertised per-agent price is an average at 75 agents, so a small team pays more: on monthly billing each of the first 15 agents costs US$25 on Standard, not US$20. You also cannot buy Jira Service Management on its own any more, and prices rise again on 13 October 2026.

> **True cost at 10 agents (Premium):** US$514 a month for seats alone, US$514 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/jira-service-management) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/jira-service-management) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/jira-service-management)

### 2. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** US$7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help centre and a chat widget, sold as part of the wider Zoho suite. Paid editions start at US$7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at US$23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> EU data centres are available on every edition, including Free, and the data centre follows the country chosen at sign-up.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** US$230 a month for seats alone, US$230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/zoho-desk)

### 3. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** US$19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at US$19 per agent per month on annual billing and Omni at US$29. The Freddy AI Agent is sold in packs of 100 sessions for US$49, and a session is charged whether or not the AI solves the customer's problem.

> The EEA region is chosen at self-serve sign-up on any plan with no fee documented; moving an existing account needs a support ticket.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: US$49 per 100 sessions, against US$100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** US$550 a month for seats alone, US$1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/freshdesk)

### 4. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** US$7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost US$7 (Starter), US$90 (Professional) and US$150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at US$1,500 and US$3,500. The Breeze Customer Agent costs US$0.50 per resolved conversation, paid in HubSpot Credits.

> Any paid subscription can be hosted in Germany, assigned by sign-up location, and existing paid customers can move at no charge; free-only accounts stay in the US.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding (US$1,500 and US$3,500), the Starter price of US$7 assumes an annual commitment against US$20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** US$900 a month for seats alone, US$1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub)

### 5. Gorgias — 7.4/10

_Shopify and other ecommerce brands with many agents and moderate ticket volume_

- **Price from:** US$10 per month
- **Pricing model:** Per ticket volume
- **Free plan:** No
- **EU data hosting:** Yes

Gorgias is a help desk built for online stores, above all Shopify stores, with order data in the inbox and an AI agent that can handle refunds, cancellations and address changes. It is priced by billable tickets a month rather than per agent. Basic costs US$50 a month for 300 tickets, Pro US$300 for 2,000 and Advanced US$750 for 5,000, on annual billing. The AI Agent costs US$0.90 per automated interaction, and each of those interactions also uses up one of your plan's tickets.

> Hosts on Google Cloud in the EU, but assigns the region by merchant location with no documented way to choose or change it.

**The catch:** Every conversation the AI Agent handles is billed twice: once as an automated interaction at US$0.90 and once as a helpdesk ticket against your plan's allowance. Beyond the interactions included in your plan, the AI rate rises to US$1.50.

> **True cost at 10 agents (Pro):** US$480 a month for seats alone, US$930 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/gorgias) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/gorgias)

### 6. Intercom — 6.9/10

_Software and online businesses that want a customer-facing AI agent at the centre of support_

- **Price from:** US$29 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Intercom is a help desk with a shared inbox, ticketing, live chat Messenger, help centre, native phone, SMS and WhatsApp, built around its Fin AI agent. Seats start at US$29 per agent per month on annual billing, Fin costs US$0.99 per outcome with no included allowance, and unlimited Copilot for agents is US$29 per agent. The company behind it renamed itself Fin on 12 May 2026, while the help desk keeps the Intercom name, and Salesforce has signed an agreement to acquire it that had not closed when we last checked.

> EU hosting in Dublin is available only for new workspaces on Advanced or Expert under a sales contract; existing workspaces cannot be moved.

**The catch:** Fin charges US$0.99 per outcome, and since March 2026 an outcome includes a configured handoff to a human, not only a resolution. A conversation Fin passes to your team through a Procedure you set up is billed even though a person still has to answer it.

> **True cost at 10 agents (Advanced):** US$850 a month for seats alone, US$1,635 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/intercom) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/intercom) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/intercom)

### 7. Front — 6.8/10

_Small and mid-size operations and account teams that work mainly in email_

- **Price from:** US$25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Front is a shared inbox and ticketing tool built for teams that live in email, such as logistics, travel and B2B services. Plans cost US$25, US$65 and US$105 per seat per month on annual billing. Copilot adds US$20 per seat below Enterprise, and the Autopilot AI agent is charged per conversation by what it achieved: US$0.05 to triage, US$0.39 to hand off and US$0.89 to resolve.

> EEA hosting on AWS is available on request through your account representative or support, not at self-serve sign-up.

**The catch:** Seat caps push growing teams up a tier: Starter stops at 10 seats and Professional at 50, beyond which Enterprise is the only option at US$105 per seat, annual only. Payments are non-refundable and removed seats keep being billed until the next term.

> **True cost at 10 agents (Professional):** US$650 a month for seats alone, US$1,295 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/front) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/front)

### 8. Zendesk — 5.2/10

_Mid-size and enterprise teams that need phone, messaging and email in one tool_

- **Price from:** US$19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Zendesk is a help desk for mid-size and large support teams that covers email, messaging, live chat, phone, WhatsApp, social channels and a help centre in one suite. Omnichannel plans start at US$55 per agent per month on annual billing, the Copilot agent-assist add-on costs US$50 per agent and must be bought for every seat, and AI agents are billed per automated resolution under rules that Zendesk's own pricing page and help centre currently describe differently.

> The Data Center Location add-on is free on Suite Professional and above but must be activated; Suite Team has no EU hosting.

**The catch:** Copilot cannot be licensed for a subset of agents: once it is on, every Suite Professional seat costs US$115 plus US$50. And the per-resolution price of AI agents under the billing model in force since May 2026 is not published.

> **True cost at 10 agents (Suite Professional):** US$1,150 a month for seats alone, US$2,250 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-gb/reviews/zendesk) · [Pricing explained](https://help-desk.reviews/en-gb/pricing/zendesk) · [Alternatives](https://help-desk.reviews/en-gb/alternatives/zendesk)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) | 8.7 | Per seat, plus AI usage | US$20 per agent per month | Yes | Yes | Yes | Yes | Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira |
| [Zoho Desk](https://help-desk.reviews/en-gb/reviews/zoho-desk) | 8.1 | Per agent seat | US$7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | US$19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | US$7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Gorgias](https://help-desk.reviews/en-gb/reviews/gorgias) | 7.4 | Per ticket volume | US$10 per month | No | Yes | Not documented | Not documented | Shopify and other ecommerce brands with many agents and moderate ticket volume |
| [Intercom](https://help-desk.reviews/en-gb/reviews/intercom) | 6.9 | Per seat, plus AI usage | US$29 per agent per month | No | Yes | Yes | Yes | Software and online businesses that want a customer-facing AI agent at the centre of support |
| [Front](https://help-desk.reviews/en-gb/reviews/front) | 6.8 | Per seat, plus AI usage | US$25 per agent per month | No | Yes | No | No | Small and mid-size operations and account teams that work mainly in email |
| [Zendesk](https://help-desk.reviews/en-gb/reviews/zendesk) | 5.2 | Per seat, plus AI usage | US$19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-gb/pricing/jira-service-management) | US$60 | **US$60** | US$514 | **US$514** | US$2,571 | **US$3,021** |
| [Zoho Desk](https://help-desk.reviews/en-gb/pricing/zoho-desk) | US$42 | **US$42** | US$230 | **US$230** | US$1,150 | **US$1,150** |
| [Freshdesk](https://help-desk.reviews/en-gb/pricing/freshdesk) | US$57 | **US$155** | US$550 | **US$1,085** | US$2,750 | **US$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-gb/pricing/hubspot-service-hub) | US$21 | **US$21** | US$900 | **US$1,120** | US$4,500 | **US$5,720** |
| [Gorgias](https://help-desk.reviews/en-gb/pricing/gorgias) | US$230 | **US$365** | US$480 | **US$930** | US$3,450 | **US$5,700** |
| [Intercom](https://help-desk.reviews/en-gb/pricing/intercom) | US$87 | **US$323** | US$850 | **US$1,635** | US$4,250 | **US$8,175** |
| [Front](https://help-desk.reviews/en-gb/pricing/front) | US$75 | **US$269** | US$650 | **US$1,295** | US$3,250 | **US$6,475** |
| [Zendesk](https://help-desk.reviews/en-gb/pricing/zendesk) | US$165 | **US$368** | US$1,150 | **US$2,250** | US$5,750 | **US$11,250** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

[Help desk true-cost calculator](https://help-desk.reviews/en-gb/tools/true-cost-calculator)

## How to choose

If you want EU hosting without talking to sales, pick [Freshdesk](https://help-desk.reviews/en-gb/reviews/freshdesk) and select the EEA region when you create the account, or [Zoho Desk](https://help-desk.reviews/en-gb/reviews/zoho-desk), whose EU data centre follows the country you sign up from.

If you run an internal IT desk and need data pinned to Germany or the EU, pick [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management) Standard or above.

If you are on HubSpot's CRM, [HubSpot Service Hub](https://help-desk.reviews/en-gb/reviews/hubspot-service-hub) hosts paid accounts in Germany, but only paid ones; a free-only account stays in the US.

If you need every channel and are on Zendesk already, activate the Data Center Location add-on on Suite Professional; on Suite Team you would have to upgrade to US$115 per agent first. Compare [Zendesk vs Freshdesk](https://help-desk.reviews/en-gb/compare/zendesk-vs-freshdesk).

If you are considering Intercom or Front, plan for a sales conversation: Intercom's EU region needs a new workspace on a sales contract, and Front sets up EEA hosting on request.

## Verdict

**Freshdesk** is our default for EU-hosted customer support: self-serve EEA hosting on any plan and the strongest data-protection record on this list. Ignore it if you run an internal IT desk (pick [Jira Service Management](https://help-desk.reviews/en-gb/reviews/jira-service-management)) or need a free plan (pick [Zoho Desk](https://help-desk.reviews/en-gb/reviews/zoho-desk)).

## For buyers in the United Kingdom

A help desk holds your customers' personal data, so UK GDPR requires a written contract with the vendor. Hosting outside the UK, including in the EU, is a restricted transfer that needs its own safeguard. And since 19 June 2026 you must let people complain about how you use their data and acknowledge each complaint within 30 days.

Most vendors publish prices in US dollars. Zendesk, Freshdesk and Zoho Desk also publish their own sterling price lists, which our pricing pages show alongside; we never convert currencies. List prices exclude VAT. Each review states whether the product offers EU and UK data hosting.

[Help desk software and data protection law in the United Kingdom](https://help-desk.reviews/en-gb/guides/help-desk-software-and-data-protection-law)

## Frequently asked questions

### Which help desks can host data in the EU?

Freshdesk, Zoho Desk, Jira Service Management, HubSpot Service Hub, Gorgias, Intercom, Front and Zendesk all document EU hosting. Freshdesk and Zoho Desk offer it at self-serve sign-up, Jira Service Management and HubSpot on paid plans, and Zendesk from Suite Professional; Intercom and Front need a sales conversation, and Gorgias assigns the region by location.

### Does Help Scout offer EU data hosting?

No. Help Scout hosts data in the United States only and documents no EU region, which is why it is absent from this list despite ranking second overall. See [Help Scout alternatives](https://help-desk.reviews/en-gb/alternatives/help-scout).

### Does EU hosting make a help desk GDPR-compliant?

No. EU hosting reduces transfers, but you still need a data processing agreement, a sub-processor list you can check, and a lawful basis for any transfer by support staff or AI providers outside the EU. Our guide to [help desk data protection law](https://help-desk.reviews/en-gb/guides/help-desk-software-and-data-protection-law) explains what to check.

### Can I move an existing help desk account to the EU?

It depends on the vendor. HubSpot moves existing paid accounts at no charge, Freshdesk does it through a support ticket, and Zendesk through its Data Center Location add-on on Suite Professional and above. Intercom cannot move an existing workspace; you would start a new one.

## Keep reading

- [Best help desk software](https://help-desk.reviews/en-gb/best/help-desk-software)
- [Best help desk software for small business](https://help-desk.reviews/en-gb/best/for-small-business)
- [Best help desk for ecommerce](https://help-desk.reviews/en-gb/best/for-ecommerce)
- [Best enterprise help desk software](https://help-desk.reviews/en-gb/best/for-enterprise)
- [Best free help desk software](https://help-desk.reviews/en-gb/best/free-help-desk-software)
- [Best AI help desk software](https://help-desk.reviews/en-gb/best/ai-help-desk-software)
- [Help desk vs shared inbox](https://help-desk.reviews/en-gb/guides/help-desk-vs-shared-inbox)
- [Do you need the AI add-on?](https://help-desk.reviews/en-gb/guides/do-you-need-the-ai-add-on)

## Sources

- [Service Collection pricing](https://www.atlassian.com/collections/service/pricing) — Atlassian · 19 September 2026
- [Cloud pricing tables (current and effective October 13, 2026)](https://www.atlassian.com/licensing/future-pricing/cloud-pricing/pricing-tables) — Atlassian · 19 September 2026
- [Service Collection licensing](https://www.atlassian.com/licensing/service-collection) — Atlassian · 19 September 2026
- [Rovo licensing](https://www.atlassian.com/licensing/rovo) — Atlassian · 19 September 2026
- [Purchasing and licensing](https://www.atlassian.com/licensing/purchase-licensing) — Atlassian · 19 September 2026
- [Data Center end of life](https://www.atlassian.com/licensing/data-center-end-of-life) — Atlassian · 19 September 2026
- [Manage your language preferences](https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/) — Atlassian Support · 19 September 2026
- [Understand data residency](https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/) — Atlassian Support · 19 September 2026
- [SOC 2](https://www.atlassian.com/trust/compliance/resources/soc2) — Atlassian Trust Center · 19 September 2026
- [ISO/IEC 27001](https://www.atlassian.com/trust/compliance/resources/iso27001) — Atlassian Trust Center · 19 September 2026
- [HIPAA](https://www.atlassian.com/trust/compliance/resources/hipaa) — Atlassian Trust Center · 19 September 2026
- [Atlassian AI trust](https://www.atlassian.com/trust/ai) — Atlassian Trust Center · 19 September 2026
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- [The value of AI in Jira Service Management (Forrester TEI spotlight)](https://tei.forrester.com/go/Atlassian/JSMAISpotlight/) — Forrester Consulting · 19 September 2026
- [Automating customer support with the JSM virtual agent](https://www.atlassian.com/blog/atlassian-engineering/automating-customer-support-with-jsm-virtual-agent) — Atlassian · 19 September 2026
- [Atlassian Form 10-K for fiscal year 2026](https://www.sec.gov/Archives/edgar/data/0001650372/000165037226000036/team-20260630.htm) — US Securities and Exchange Commission · 19 September 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · 18 September 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · 18 September 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · 18 September 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · 18 September 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · 18 September 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · 18 September 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · 18 September 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · 18 September 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · 18 September 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · 18 September 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · 18 September 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · 18 September 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · 18 September 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · 18 September 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · 18 September 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · 18 September 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · 18 September 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · 18 September 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · 18 September 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · 18 September 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · 18 September 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · 18 September 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · 18 September 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · 18 September 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · 18 September 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · 18 September 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · 18 September 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · 18 September 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · 18 September 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · 18 September 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · 18 September 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · 18 September 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · 18 September 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · 18 September 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · 18 September 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · 18 September 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · 18 September 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · 18 September 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · 18 September 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · 18 September 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · 19 September 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · 19 September 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · 19 September 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · 19 September 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · 19 September 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · 19 September 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · 19 September 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · 19 September 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · 19 September 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · 19 September 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · 19 September 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · 19 September 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · 19 September 2026
- [Gorgias pricing](https://www.gorgias.com/pricing) — Gorgias · 18 September 2026
- [Voice and SMS add-on price tiers (pricing page script)](https://code-components.website-files.com/6aad599670c7909796d74ad0%2Fmodule%2F809.js) — Gorgias · 18 September 2026
- [How you're billed for using Gorgias](https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385) — Gorgias Help Center · 18 September 2026
- [Legacy pricing for Helpdesk and AI Agent subscribers](https://docs.gorgias.com/en-US/legacy-pricing-for-helpdesk-and-ai-agent-subscribers-2315106) — Gorgias Help Center · 18 September 2026
- [Voice add-on 101](https://docs.gorgias.com/en-US/voice-add-on-101-190713) — Gorgias Help Center · 18 September 2026
- [SMS add-on 101](https://docs.gorgias.com/en-US/sms-add-on-101-197386) — Gorgias Help Center · 18 September 2026
- [Import data from Zendesk](https://docs.gorgias.com/en-US/import-data-from-zendesk-214412) — Gorgias Help Center · 18 September 2026
- [Migrate from non-Zendesk providers](https://docs.gorgias.com/en-US/migrate-from-non-zendesk-providers-214415) — Gorgias Help Center · 18 September 2026
- [Languages Gorgias can detect](https://docs.gorgias.com/en-US/languages-gorgias-can-detect-81768) — Gorgias Help Center · 18 September 2026
- [Set the language AI Agent replies in](https://docs.gorgias.com/en-US/set-the-language-ai-agent-replies-in-5414440) — Gorgias Help Center · 18 September 2026
- [Security and privacy FAQ for Gorgias AI Agent](https://docs.gorgias.com/en-US/security-and-privacy-faq-for-gorgias-ai-agent-1997987) — Gorgias Help Center · 18 September 2026
- [Security at Gorgias](https://www.gorgias.com/security) — Gorgias · 18 September 2026
- [Data Processing Agreement](https://www.gorgias.com/legal/data-processing-agreement) — Gorgias · 18 September 2026
- [List of data subprocessors](https://www.gorgias.com/legal/list-of-data-subprocessors) — Gorgias · 18 September 2026
- [Gorgias AI Agent](https://www.gorgias.com/ai-agent) — Gorgias · 18 September 2026
- [About Gorgias](https://www.gorgias.com/about-us) — Gorgias · 18 September 2026
- [Gorgias customer stories](https://www.gorgias.com/customers) — Gorgias · 18 September 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom · 18 September 2026
- [Intercom plans explained](https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained) — Intercom Help · 18 September 2026
- [Pricing FAQs](https://www.intercom.com/help/en/articles/8344190-pricing-faqs) — Intercom Help · 18 September 2026
- [Fin AI Agent outcomes](https://www.intercom.com/help/en/articles/8205718-fin-ai-agent-outcomes) — Intercom Help · 18 September 2026
- [From resolutions to outcomes: evolving how Fin delivers value](https://www.intercom.com/blog/from-resolutions-to-outcomes-evolving-how-fin-delivers-value/) — Intercom · 18 September 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · 18 September 2026
- [Pro add-on](https://www.intercom.com/help/en/articles/13868265-pro-add-on) — Intercom Help · 18 September 2026
- [Proactive Support Plus add-on](https://www.intercom.com/help/en/articles/9061648-proactive-support-plus-add-on) — Intercom Help · 18 September 2026
- [Early Stage program](https://www.intercom.com/early-stage) — Intercom · 18 September 2026
- [Use Intercom in your preferred language](https://www.intercom.com/help/en/articles/7035581-use-intercom-in-your-preferred-language) — Intercom Help · 18 September 2026
- [Regional data hosting](https://www.intercom.com/help/en/articles/6124430-regional-data-hosting) — Intercom Help · 18 September 2026
- [Security at Intercom](https://www.intercom.com/security) — Intercom · 18 September 2026
- [Historical data migration to Intercom](https://www.intercom.com/help/en/articles/9396032-historical-data-migration-to-intercom) — Intercom Help · 18 September 2026
- [Fin AI Agent](https://fin.ai/) — Fin · 18 September 2026
- [About Fin](https://fin.ai/about) — Fin · 18 September 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom · 18 September 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · 18 September 2026
- [Intercom pricing: buyer data](https://www.vendr.com/marketplace/intercom) — Vendr · 18 September 2026
- [Front pricing](https://front.com/pricing) — Front · 18 September 2026
- [Front plans and pricing](https://help.front.com/en/articles/2178) — Front Help Center · 18 September 2026
- [Adding and removing licenses](https://help.front.com/en/articles/2191) — Front Help Center · 18 September 2026
- [Guests in Front](https://help.front.com/en/articles/2391) — Front Help Center · 18 September 2026
- [Channel limits per license](https://help.front.com/en/articles/808896) — Front Help Center · 18 September 2026
- [Autopilot pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center · 18 September 2026
- [AI Answers (legacy)](https://help.front.com/en/articles/813120) — Front Help Center · 18 September 2026
- [Meet Autopilot, the AI agent built for control, not chaos](https://community.front.com/announcements-63/meet-autopilot-the-ai-agent-built-for-control-not-chaos-3027) — Front Community · 18 September 2026
- [Switch to French? (staff answer on interface languages)](https://community.front.com/product-q-a-45/switch-to-french-566) — Front Community · 18 September 2026
- [Data location](https://help.front.com/en/articles/2349) — Front Help Center · 18 September 2026
- [Data Processing Addendum](https://front.com/legal/data-processing-addendum) — Front · 18 September 2026
- [List of subprocessors](https://front.com/legal/list-of-subprocessors) — Front · 18 September 2026
- [Security at Front](https://front.com/security) — Front · 18 September 2026
- [Rate limiting](https://dev.frontapp.com/docs/rate-limiting) — Front Developers · 18 September 2026
- [About Front](https://front.com/about) — Front · 18 September 2026
- [Front customers](https://front.com/customers) — Front · 18 September 2026
- [Front pricing and buyer data](https://www.vendr.com/marketplace/front) — Vendr · 18 September 2026
- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · 18 September 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · 18 September 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · 18 September 2026
- [Can I buy a Zendesk Copilot license for some agents only?](https://support.zendesk.com/hc/en-us/articles/10361828111514-Can-I-buy-a-Zendesk-Copilot-license-for-some-agents-only) — Zendesk Help · 18 September 2026
- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · 18 September 2026
- [About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers) — Zendesk Help · 18 September 2026
- [Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances) — Zendesk Help · 18 September 2026
- [Upgrading from automated resolutions to resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479528943130-Upgrading-from-automated-resolutions-to-resolution-allowances) — Zendesk Help · 18 September 2026
- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · 18 September 2026
- [Agreements and terms: data processing agreement, sub-processor policy, business associate agreement](https://www.zendesk.com/company/agreements-and-terms/) — Zendesk · 18 September 2026
- [About the Data Center Location add-on](https://support.zendesk.com/hc/en-us/articles/4408838409754-About-the-Data-Center-Location-add-on) — Zendesk Help · 18 September 2026
- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · 18 September 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · 18 September 2026
- [Zendesk AI data use information](https://support.zendesk.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information) — Zendesk Help · 18 September 2026
- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · 18 September 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · 18 September 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · 18 September 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · 18 September 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · 18 September 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · 18 September 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · 18 September 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · 18 September 2026

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Canonical: https://help-desk.reviews/en-gb/best/with-eu-data-residency