# The best Freshdesk alternatives

> The strongest alternatives to Freshdesk, each scored on a published rubric, with what each really costs and when switching makes sense.

Published: September 19, 2026 · Updated: September 19, 2026 · Prices and figures verified: September 18, 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-us/how-we-review)

The best Freshdesk alternative depends on what is driving you away: Zoho Desk is cheaper per user with a real free plan, Help Scout bills its AI only per resolution, HubSpot Service Hub fits teams on HubSpot's CRM, Zendesk offers a broader suite, and Gorgias suits ecommerce stores.

Freshdesk is still a low-priced help desk with EU hosting on every plan. What has changed is its pricing: list prices and the AI Agent session price have both risen compared with an earlier Freshworks price list that is still online, the free plan has become a time-limited program, and AI sessions are charged whether or not they resolve anything. The alternatives below each address one of those points.

## Why teams look beyond Freshdesk

- The Freddy AI Agent is billed per session, at $49 per 100, and a session is charged whether or not the customer's problem gets solved.
- The AI session price rose from $100 to $490 per 1,000 sessions compared with an earlier Freshworks price list that is still online, with no announcement we could find.
- Seat prices rose too: Growth went from $15 to $19 and Pro from $49 to $55 per agent per month.
- The free plan is now a Free program of 2 agents for 6 months, after which a paid plan is required.
- Standalone Freshdesk is email-first; chat, phone and WhatsApp need Freshdesk Omni at $29 to $119 per agent.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-us/how-we-review)

## The alternatives, ranked

### 1. Help Scout — 8.3/10

_Small teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** No

Help Scout is a shared inbox, live chat widget and knowledge base for small and mid-size support teams. Paid plans start at $25 per user per month on annual billing, there is a free plan for up to 5 users, and its customer-facing AI agent costs $0.75 per resolution with no charge when the customer still needs a person.

> Better than Freshdesk if you want the AI agent billed only when it resolves, at $0.75 per resolution, and AI Drafts included from Plus.

**The catch:** Data is hosted in the United States only, and the prices on the pricing page are annual-billing prices: paying monthly costs $30 instead of $25 on Standard.

> **True cost at 10 agents (Plus):** $450 a month for seats alone, $825 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/help-scout) · [Pricing explained](https://help-desk.reviews/en-us/pricing/help-scout) · [Alternatives](https://help-desk.reviews/en-us/alternatives/help-scout)

### 2. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** $7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help center and a chat widget, sold as part of the wider Zoho suite. Paid editions start at $7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at $23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> Better than Freshdesk on price and free access: lower per-user prices, a permanent free plan for 3 users, Zia included from Professional and a documented free migration from Freshdesk.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** $230 a month for seats alone, $230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zoho-desk)

### 3. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** $7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost $7 (Starter), $90 (Professional) and $150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at $1,500 and $3,500. The Breeze Customer Agent costs $0.50 per resolved conversation, paid in HubSpot Credits.

> Better than Freshdesk for teams on HubSpot's CRM, with agent-assist AI in every seat and a Customer Agent billed per resolution at $0.50.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding ($1,500 and $3,500), the Starter price of $7 assumes an annual commitment against $20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** $900 a month for seats alone, $1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-us/pricing/hubspot-service-hub)

### 4. Gorgias — 7.4/10

_Shopify and other ecommerce brands with many agents and moderate ticket volume_

- **Price from:** $10 per month
- **Pricing model:** Per ticket volume
- **Free plan:** No
- **EU data hosting:** Yes

Gorgias is a help desk built for online stores, above all Shopify stores, with order data in the inbox and an AI agent that can handle refunds, cancellations and address changes. It is priced by billable tickets a month rather than per agent. Basic costs $50 a month for 300 tickets, Pro $300 for 2,000 and Advanced $750 for 5,000, on annual billing. The AI Agent costs $0.90 per automated interaction, and each of those interactions also uses up one of your plan's tickets.

> Better than Freshdesk for ecommerce stores with many agents, since seats cost nothing and the AI agent can handle refunds and order changes.

**The catch:** Every conversation the AI Agent handles is billed twice: once as an automated interaction at $0.90 and once as a helpdesk ticket against your plan's allowance. Beyond the interactions included in your plan, the AI rate rises to $1.50.

> **True cost at 10 agents (Pro):** $480 a month for seats alone, $930 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/gorgias) · [Pricing explained](https://help-desk.reviews/en-us/pricing/gorgias)

### 5. Zendesk — 5.2/10

_Mid-size and enterprise teams that need phone, messaging and email in one tool_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Zendesk is a help desk for mid-size and large support teams that covers email, messaging, live chat, phone, WhatsApp, social channels and a help center in one suite. Omnichannel plans start at $55 per agent per month on annual billing, the Copilot agent-assist add-on costs $50 per agent and must be bought for every seat, and AI agents are billed per automated resolution under rules that Zendesk's own pricing page and help center currently describe differently.

> Better than Freshdesk if you need UK hosting, a longer certification list or native phone and social channels without a separate omnichannel edition.

**The catch:** Copilot cannot be licensed for a subset of agents: once it is on, every Suite Professional seat costs $115 plus $50. And the per-resolution price of AI agents under the billing model in force since May 2026 is not published.

> **True cost at 10 agents (Suite Professional):** $1,150 a month for seats alone, $2,250 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zendesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zendesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/zendesk)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout) | 8.3 | Per seat, plus AI usage | $25 per agent per month | Yes | No | Not documented | Not documented | Small teams that work mainly in email |
| [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) | 8.1 | Per agent seat | $7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | $7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias) | 7.4 | Per ticket volume | $10 per month | No | Yes | Not documented | Not documented | Shopify and other ecommerce brands with many agents and moderate ticket volume |
| [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) | 5.2 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Freshdesk](https://help-desk.reviews/en-us/pricing/freshdesk) | $57 | **$155** | $550 | **$1,085** | $2,750 | **$5,425** |
| [Help Scout](https://help-desk.reviews/en-us/pricing/help-scout) | $75 | **$188** | $450 | **$825** | $2,250 | **$4,125** |
| [Zoho Desk](https://help-desk.reviews/en-us/pricing/zoho-desk) | $42 | **$42** | $230 | **$230** | $1,150 | **$1,150** |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/pricing/hubspot-service-hub) | $21 | **$21** | $900 | **$1,120** | $4,500 | **$5,720** |
| [Gorgias](https://help-desk.reviews/en-us/pricing/gorgias) | $230 | **$365** | $480 | **$930** | $3,450 | **$5,700** |
| [Zendesk](https://help-desk.reviews/en-us/pricing/zendesk) | $165 | **$368** | $1,150 | **$2,250** | $5,750 | **$11,250** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

## Frequently asked questions

### What is the cheapest alternative to Freshdesk?

Zoho Desk. Its Standard edition costs $14 and Professional $23 per user per month on annual billing, against $19 and $55 for Freshdesk Growth and Pro, and it has a permanent free plan for up to 3 users. Compare them in [Freshdesk vs Zoho Desk](https://help-desk.reviews/en-us/compare/freshdesk-vs-zoho-desk).

### Which Freshdesk alternative charges AI only per resolution?

Help Scout charges $0.75 per AI resolution and nothing when the customer asks for a person. HubSpot Service Hub charges $0.50 per resolution, and Zendesk charges only verified resolutions, although its current tier prices come from sales. See [per-seat vs per-resolution pricing](https://help-desk.reviews/en-us/guides/per-seat-vs-per-resolution-pricing).

### Is there still a free version of Freshdesk?

Not permanently. Freshdesk's Free program covers 2 agents for 6 months. Zoho Desk, Help Scout, HubSpot Service Hub and Jira Service Management all have permanent free plans; see [free help desk software](https://help-desk.reviews/en-us/best/free-help-desk-software).

### Which Freshdesk alternatives keep EU data hosting?

Zoho Desk lets you choose EU hosting at sign-up on every edition, HubSpot Service Hub hosts paid accounts in Germany, and Zendesk offers EU hosting from Suite Professional. Help Scout documents US hosting only. See [help desks with EU data hosting](https://help-desk.reviews/en-us/best/with-eu-data-residency).

## Related pages

- [Freshdesk review](https://help-desk.reviews/en-us/reviews/freshdesk)
- [Freshdesk pricing explained](https://help-desk.reviews/en-us/pricing/freshdesk)
- [Zendesk vs Freshdesk](https://help-desk.reviews/en-us/compare/zendesk-vs-freshdesk)
- [Freshdesk vs Zoho Desk](https://help-desk.reviews/en-us/compare/freshdesk-vs-zoho-desk)
- [Freshdesk vs Help Scout](https://help-desk.reviews/en-us/compare/freshdesk-vs-help-scout)
- [Help desk migration checklist](https://help-desk.reviews/en-us/guides/help-desk-migration-checklist)
- [Best help desk software](https://help-desk.reviews/en-us/best/help-desk-software)

## Sources

- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · September 18, 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · September 18, 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · September 18, 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · September 18, 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · September 18, 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · September 18, 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · September 18, 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · September 18, 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · September 18, 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · September 18, 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · September 18, 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · September 18, 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · September 18, 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · September 18, 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · September 18, 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · September 18, 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · September 18, 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · September 18, 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · September 18, 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · September 18, 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · September 18, 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · September 18, 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · September 18, 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · September 18, 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · September 18, 2026
- [Help Scout pricing](https://www.helpscout.com/pricing/) — Help Scout · September 18, 2026
- [User-based billing and plans guide](https://docs.helpscout.com/article/596-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [Light users](https://docs.helpscout.com/article/1464-light-users) — Help Scout Docs · September 18, 2026
- [Manage your contact-based plan](https://docs.helpscout.com/article/1593-contact-based-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [About annual payments](https://docs.helpscout.com/article/1421-about-annual-payments) — Help Scout Docs · September 18, 2026
- [Import emails or tickets into Help Scout](https://docs.helpscout.com/article/1495-import-emails-or-tickets-into-help-scout) — Help Scout Docs · September 18, 2026
- [Security at Help Scout](https://docs.helpscout.com/article/1263-security-at-help-scout) — Help Scout Docs · September 18, 2026
- [HIPAA at Help Scout](https://docs.helpscout.com/article/330-hipaa) — Help Scout Docs · September 18, 2026
- [AI transparency](https://www.helpscout.com/company/legal/ai-transparency/) — Help Scout · September 18, 2026
- [About Help Scout](https://www.helpscout.com/about/) — Help Scout · September 18, 2026
- [eCatholic customer story](https://helpscout.com/customers/ecatholic/) — Help Scout · September 18, 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · September 18, 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · September 18, 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · September 18, 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · September 18, 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · September 18, 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · September 18, 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · September 18, 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · September 18, 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · September 18, 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · September 18, 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · September 18, 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · September 18, 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · September 18, 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · September 18, 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · September 18, 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · September 19, 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · September 19, 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · September 19, 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · September 19, 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · September 19, 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · September 19, 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · September 19, 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · September 19, 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · September 19, 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · September 19, 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · September 19, 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · September 19, 2026
- [Gorgias pricing](https://www.gorgias.com/pricing) — Gorgias · September 18, 2026
- [Voice and SMS add-on price tiers (pricing page script)](https://code-components.website-files.com/6aad599670c7909796d74ad0%2Fmodule%2F809.js) — Gorgias · September 18, 2026
- [How you're billed for using Gorgias](https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385) — Gorgias Help Center · September 18, 2026
- [Legacy pricing for Helpdesk and AI Agent subscribers](https://docs.gorgias.com/en-US/legacy-pricing-for-helpdesk-and-ai-agent-subscribers-2315106) — Gorgias Help Center · September 18, 2026
- [Voice add-on 101](https://docs.gorgias.com/en-US/voice-add-on-101-190713) — Gorgias Help Center · September 18, 2026
- [SMS add-on 101](https://docs.gorgias.com/en-US/sms-add-on-101-197386) — Gorgias Help Center · September 18, 2026
- [Import data from Zendesk](https://docs.gorgias.com/en-US/import-data-from-zendesk-214412) — Gorgias Help Center · September 18, 2026
- [Migrate from non-Zendesk providers](https://docs.gorgias.com/en-US/migrate-from-non-zendesk-providers-214415) — Gorgias Help Center · September 18, 2026
- [Languages Gorgias can detect](https://docs.gorgias.com/en-US/languages-gorgias-can-detect-81768) — Gorgias Help Center · September 18, 2026
- [Set the language AI Agent replies in](https://docs.gorgias.com/en-US/set-the-language-ai-agent-replies-in-5414440) — Gorgias Help Center · September 18, 2026
- [Security and privacy FAQ for Gorgias AI Agent](https://docs.gorgias.com/en-US/security-and-privacy-faq-for-gorgias-ai-agent-1997987) — Gorgias Help Center · September 18, 2026
- [Security at Gorgias](https://www.gorgias.com/security) — Gorgias · September 18, 2026
- [Data Processing Agreement](https://www.gorgias.com/legal/data-processing-agreement) — Gorgias · September 18, 2026
- [List of data subprocessors](https://www.gorgias.com/legal/list-of-data-subprocessors) — Gorgias · September 18, 2026
- [Gorgias AI Agent](https://www.gorgias.com/ai-agent) — Gorgias · September 18, 2026
- [About Gorgias](https://www.gorgias.com/about-us) — Gorgias · September 18, 2026
- [Gorgias customer stories](https://www.gorgias.com/customers) — Gorgias · September 18, 2026
- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · September 18, 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · September 18, 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · September 18, 2026
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- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · September 18, 2026
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- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · September 18, 2026
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- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · September 18, 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · September 18, 2026
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- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · September 18, 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · September 18, 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · September 18, 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · September 18, 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · September 18, 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · September 18, 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · September 18, 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · September 18, 2026

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