# Best enterprise help desk software

> We compare Jira Service Management, Zoho Desk, Freshdesk, HubSpot Service Hub, Intercom, Front and Zendesk for large teams on true cost with AI on, transparency, data protection and channels.

Published: September 19, 2026 · Updated: September 19, 2026 · Prices and figures verified: September 18, 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-us/how-we-review)

For large customer-support teams, Freshdesk is our pick: public prices on every plan, a published sub-processor list, EEA hosting chosen at sign-up and a BAA on Enterprise. Jira Service Management ranks highest here but fits internal IT and service desks, Zoho Desk ranks above Freshdesk on cost, and Zendesk still covers the most channels but ranks last on list-price cost.

Enterprise buyers rarely pay list price, and our [rubric](https://help-desk.reviews/en-us/how-we-review) scores list prices, so read the cost column as a starting point for negotiation. Independent contract data helps: Vendr reports a median Zendesk contract of $53,100 and an average saving of 15% off list. Data protection, sub-processor lists and region choice matter more at this size, and they carry real weight in the score.

**Quick picks**

- **Internal IT and ESM:** [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management) — banded prices that fall with volume, Assets and change management built in.
- **Customer support at scale:** [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) — public prices, published sub-processors and a BAA on Enterprise.
- **Every channel in one suite:** [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) — native phone, messaging and social, and a Data Center Location add-on.
- **AI agent first:** [Intercom](https://help-desk.reviews/en-us/reviews/intercom) — Fin at $0.99 per outcome, public prices on every plan.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-us/how-we-review)

## The ranking

### 1. Jira Service Management — 8.7/10

_Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira_

- **Price from:** $20 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

Jira Service Management is Atlassian's service desk for IT, HR and operations teams, built on Jira. In the cloud it is now sold only inside Atlassian Service Collection, which bundles it with Customer Service Management, Assets and Rovo AI. Atlassian headlines $20 (Standard) and $51.42 (Premium) per agent per month, but those are averages for a team of 75 agents: prices are banded, so the first 15 agents cost $25 and $57.30 each. Customers who raise requests are free and unlimited, and list prices rise on October 13, 2026.

> Scales to 100,000 agents with per-agent prices that fall with volume and EU data residency on self-serve plans; Enterprise itself is quote-only.

**The catch:** The advertised per-agent price is an average at 75 agents, so a small team pays more: on monthly billing each of the first 15 agents costs $25 on Standard, not $20. You also cannot buy Jira Service Management on its own any more, and prices rise again on October 13, 2026.

> **True cost at 10 agents (Premium):** $514 a month for seats alone, $514 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/jira-service-management) · [Pricing explained](https://help-desk.reviews/en-us/pricing/jira-service-management) · [Alternatives](https://help-desk.reviews/en-us/alternatives/jira-service-management)

### 2. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** $7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help center and a chat widget, sold as part of the wider Zoho suite. Paid editions start at $7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at $23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> Enterprise at $40 per user includes 50 light agents and up to 50 departments, though its AI-agent usage price is not public.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** $230 a month for seats alone, $230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zoho-desk)

### 3. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at $19 per agent per month on annual billing and Omni at $29. The Freddy AI Agent is sold in packs of 100 sessions for $49, and a session is charged whether or not the AI solves the customer's problem.

> Enterprise at $89 per agent with a published sub-processor list, SOC 2 Type 2, ISO 27001 and a BAA.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: $49 per 100 sessions, against $100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** $550 a month for seats alone, $1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/freshdesk)

### 4. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** $7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost $7 (Starter), $90 (Professional) and $150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at $1,500 and $3,500. The Breeze Customer Agent costs $0.50 per resolved conversation, paid in HubSpot Credits.

> Enterprise at $150 per seat keeps support on the same CRM records as sales, plus a $3,500 onboarding fee.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding ($1,500 and $3,500), the Starter price of $7 assumes an annual commitment against $20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** $900 a month for seats alone, $1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-us/pricing/hubspot-service-hub)

### 5. Intercom — 6.9/10

_Software and online businesses that want a customer-facing AI agent at the center of support_

- **Price from:** $29 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Intercom is a help desk with a shared inbox, ticketing, live chat Messenger, help center, native phone, SMS and WhatsApp, built around its Fin AI agent. Seats start at $29 per agent per month on annual billing, Fin costs $0.99 per outcome with no included allowance, and unlimited Copilot for agents is $29 per agent. The company behind it renamed itself Fin on May 12, 2026, while the help desk keeps the Intercom name, and Salesforce has signed an agreement to acquire it that had not closed when we last checked.

> Expert at $132 per seat, with a published uptime SLA of 99.8% and EU hosting for new workspaces on a sales contract.

**The catch:** Fin charges $0.99 per outcome, and since March 2026 an outcome includes a configured handoff to a human, not only a resolution. A conversation Fin passes to your team through a Procedure you set up is billed even though a person still has to answer it.

> **True cost at 10 agents (Advanced):** $850 a month for seats alone, $1,635 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/intercom) · [Pricing explained](https://help-desk.reviews/en-us/pricing/intercom) · [Alternatives](https://help-desk.reviews/en-us/alternatives/intercom)

### 6. Front — 6.8/10

_Small and mid-size operations and account teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Front is a shared inbox and ticketing tool built for teams that live in email, such as logistics, travel and B2B services. Plans cost $25, $65 and $105 per seat per month on annual billing. Copilot adds $20 per seat below Enterprise, and the Autopilot AI agent is charged per conversation by what it achieved: $0.05 to triage, $0.39 to hand off and $0.89 to resolve.

> Enterprise at $105 per seat includes Copilot, but contracts over $25,000 need an onboarding package with no public price.

**The catch:** Seat caps push growing teams up a tier: Starter stops at 10 seats and Professional at 50, beyond which Enterprise is the only option at $105 per seat, annual only. Payments are non-refundable and removed seats keep being billed until the next term.

> **True cost at 10 agents (Professional):** $650 a month for seats alone, $1,295 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/front) · [Pricing explained](https://help-desk.reviews/en-us/pricing/front)

### 7. Zendesk — 5.2/10

_Mid-size and enterprise teams that need phone, messaging and email in one tool_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Zendesk is a help desk for mid-size and large support teams that covers email, messaging, live chat, phone, WhatsApp, social channels and a help center in one suite. Omnichannel plans start at $55 per agent per month on annual billing, the Copilot agent-assist add-on costs $50 per agent and must be bought for every seat, and AI agents are billed per automated resolution under rules that Zendesk's own pricing page and help center currently describe differently.

> The broadest channel coverage and a mature compliance program, ranked last on list-price cost and on its unpublished per-resolution AI price.

**The catch:** Copilot cannot be licensed for a subset of agents: once it is on, every Suite Professional seat costs $115 plus $50. And the per-resolution price of AI agents under the billing model in force since May 2026 is not published.

> **True cost at 10 agents (Suite Professional):** $1,150 a month for seats alone, $2,250 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zendesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zendesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/zendesk)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management) | 8.7 | Per seat, plus AI usage | $20 per agent per month | Yes | Yes | Yes | Yes | Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira |
| [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) | 8.1 | Per agent seat | $7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | $7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Intercom](https://help-desk.reviews/en-us/reviews/intercom) | 6.9 | Per seat, plus AI usage | $29 per agent per month | No | Yes | Yes | Yes | Software and online businesses that want a customer-facing AI agent at the center of support |
| [Front](https://help-desk.reviews/en-us/reviews/front) | 6.8 | Per seat, plus AI usage | $25 per agent per month | No | Yes | No | No | Small and mid-size operations and account teams that work mainly in email |
| [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) | 5.2 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-us/pricing/jira-service-management) | $60 | **$60** | $514 | **$514** | $2,571 | **$3,021** |
| [Zoho Desk](https://help-desk.reviews/en-us/pricing/zoho-desk) | $42 | **$42** | $230 | **$230** | $1,150 | **$1,150** |
| [Freshdesk](https://help-desk.reviews/en-us/pricing/freshdesk) | $57 | **$155** | $550 | **$1,085** | $2,750 | **$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/pricing/hubspot-service-hub) | $21 | **$21** | $900 | **$1,120** | $4,500 | **$5,720** |
| [Intercom](https://help-desk.reviews/en-us/pricing/intercom) | $87 | **$323** | $850 | **$1,635** | $4,250 | **$8,175** |
| [Front](https://help-desk.reviews/en-us/pricing/front) | $75 | **$269** | $650 | **$1,295** | $3,250 | **$6,475** |
| [Zendesk](https://help-desk.reviews/en-us/pricing/zendesk) | $165 | **$368** | $1,150 | **$2,250** | $5,750 | **$11,250** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

[Help desk true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator)

## How to choose

If you run IT, HR or facilities requests for employees, pick [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management). Requesters are free, and prices fall per agent as you grow. Note the list-price rise Atlassian has announced for October 13, 2026, and compare it with Zendesk in [Jira Service Management vs Zendesk](https://help-desk.reviews/en-us/compare/jira-service-management-vs-zendesk).

If you run customer support across many agents and need predictable compliance, pick [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk), and budget carefully for its AI agent, which is charged per session whether or not it resolves anything.

If you need native phone, messaging and social in one suite, [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) still does it most completely; negotiate hard, and read [Zendesk vs Freshdesk](https://help-desk.reviews/en-us/compare/zendesk-vs-freshdesk) and [Zendesk vs Intercom](https://help-desk.reviews/en-us/compare/zendesk-vs-intercom) first.

If your revenue teams live in HubSpot, pick [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub); [HubSpot Service Hub vs Zendesk](https://help-desk.reviews/en-us/compare/hubspot-service-hub-vs-zendesk) shows where it falls short.

Whatever you choose, check the vendor's DPA, sub-processor list and hosting region against [the data protection law that applies to you](https://help-desk.reviews/en-us/guides/help-desk-software-and-data-protection-law), and agree [SLAs](https://help-desk.reviews/en-us/guides/sla-basics-for-support-teams) before you migrate.

## Verdict

**Freshdesk** is our default for enterprise customer support: public prices, the strongest data-protection record on this list and enough channels through Omni. Ignore it if you run an internal IT desk (pick [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management)) or need the broadest native channel suite and can negotiate (look at [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk)).

## For buyers in the United States

A help desk holds your customers' personal information, so the vendor's contract has to meet state privacy law: California and about twenty other states require written limits on what a vendor may do with that data. Healthcare teams also need a signed business associate agreement before any patient information reaches a ticket.

Every vendor we cover publishes a US dollar price list, so the prices on this site are the prices you will be quoted before discounts. If you also serve customers in Europe or the United Kingdom, check where the product can host data; each review lists EU and UK data hosting and whether a HIPAA business associate agreement is available.

[Help desk software and data protection law in the United States](https://help-desk.reviews/en-us/guides/help-desk-software-and-data-protection-law)

## Frequently asked questions

### What is the best enterprise help desk?

For internal IT and service management, Jira Service Management ranks highest on our rubric. For customer support, Freshdesk combines public prices, a published sub-processor list and EEA hosting chosen at sign-up. Zendesk covers the most channels but ranks last on list-price cost.

### Do enterprises pay list price for help desk software?

Usually not. Vendr, which tracks software contracts, reports an average saving of 15% off list for Zendesk, 18.3% for Intercom and 14.9% for Freshworks purchases. Our scores use list prices, so treat them as the ceiling you negotiate down from.

### Why does Zendesk rank last on an enterprise list?

Our rubric weights list-price cost with AI on most heavily. Zendesk requires Copilot at $50 per agent on every Suite Professional seat, and it does not publish the per-resolution price of its AI agents under the billing model in force since May 2026.

### Which enterprise help desks publish a sub-processor list?

In our records, Freshdesk and Front publish sub-processor lists, and Zendesk has a published sub-processor policy. For Zoho Desk, HubSpot Service Hub and Jira Service Management we did not find or could not verify a published list. Ask for it before you sign.

## Keep reading

- [Best help desk software](https://help-desk.reviews/en-us/best/help-desk-software)
- [Best help desk software for small business](https://help-desk.reviews/en-us/best/for-small-business)
- [Best help desk for ecommerce](https://help-desk.reviews/en-us/best/for-ecommerce)
- [Best free help desk software](https://help-desk.reviews/en-us/best/free-help-desk-software)
- [Best AI help desk software](https://help-desk.reviews/en-us/best/ai-help-desk-software)
- [Best help desk software with EU data residency](https://help-desk.reviews/en-us/best/with-eu-data-residency)
- [Help desk vs shared inbox](https://help-desk.reviews/en-us/guides/help-desk-vs-shared-inbox)
- [Do you need the AI add-on?](https://help-desk.reviews/en-us/guides/do-you-need-the-ai-add-on)

## Sources

- [Service Collection pricing](https://www.atlassian.com/collections/service/pricing) — Atlassian · September 19, 2026
- [Cloud pricing tables (current and effective October 13, 2026)](https://www.atlassian.com/licensing/future-pricing/cloud-pricing/pricing-tables) — Atlassian · September 19, 2026
- [Service Collection licensing](https://www.atlassian.com/licensing/service-collection) — Atlassian · September 19, 2026
- [Rovo licensing](https://www.atlassian.com/licensing/rovo) — Atlassian · September 19, 2026
- [Purchasing and licensing](https://www.atlassian.com/licensing/purchase-licensing) — Atlassian · September 19, 2026
- [Data Center end of life](https://www.atlassian.com/licensing/data-center-end-of-life) — Atlassian · September 19, 2026
- [Manage your language preferences](https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/) — Atlassian Support · September 19, 2026
- [Understand data residency](https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/) — Atlassian Support · September 19, 2026
- [SOC 2](https://www.atlassian.com/trust/compliance/resources/soc2) — Atlassian Trust Center · September 19, 2026
- [ISO/IEC 27001](https://www.atlassian.com/trust/compliance/resources/iso27001) — Atlassian Trust Center · September 19, 2026
- [HIPAA](https://www.atlassian.com/trust/compliance/resources/hipaa) — Atlassian Trust Center · September 19, 2026
- [Atlassian AI trust](https://www.atlassian.com/trust/ai) — Atlassian Trust Center · September 19, 2026
- [Service level agreement](https://www.atlassian.com/legal/sla) — Atlassian · September 19, 2026
- [Team '25 Europe: introducing Service Collection](https://www.atlassian.com/blog/announcements/team25-europe-service-collection) — Atlassian · September 19, 2026
- [The Total Economic Impact of Jira Service Management](https://www.atlassian.com/blog/jira-service-management/total-economic-impact) — Atlassian · September 19, 2026
- [The value of AI in Jira Service Management (Forrester TEI spotlight)](https://tei.forrester.com/go/Atlassian/JSMAISpotlight/) — Forrester Consulting · September 19, 2026
- [Automating customer support with the JSM virtual agent](https://www.atlassian.com/blog/atlassian-engineering/automating-customer-support-with-jsm-virtual-agent) — Atlassian · September 19, 2026
- [Atlassian Form 10-K for fiscal year 2026](https://www.sec.gov/Archives/edgar/data/0001650372/000165037226000036/team-20260630.htm) — US Securities and Exchange Commission · September 19, 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · September 18, 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · September 18, 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · September 18, 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · September 18, 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · September 18, 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · September 18, 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · September 18, 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · September 18, 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · September 18, 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · September 18, 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · September 18, 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · September 18, 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · September 18, 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · September 18, 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · September 18, 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · September 18, 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · September 18, 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · September 18, 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · September 18, 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · September 18, 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · September 18, 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · September 18, 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · September 18, 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · September 18, 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · September 18, 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · September 18, 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · September 18, 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · September 18, 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · September 18, 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · September 18, 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · September 18, 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · September 18, 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · September 18, 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · September 18, 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · September 18, 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · September 18, 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · September 18, 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · September 18, 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · September 18, 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · September 18, 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · September 19, 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · September 19, 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · September 19, 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · September 19, 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · September 19, 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · September 19, 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · September 19, 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · September 19, 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · September 19, 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · September 19, 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · September 19, 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · September 19, 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom · September 18, 2026
- [Intercom plans explained](https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained) — Intercom Help · September 18, 2026
- [Pricing FAQs](https://www.intercom.com/help/en/articles/8344190-pricing-faqs) — Intercom Help · September 18, 2026
- [Fin AI Agent outcomes](https://www.intercom.com/help/en/articles/8205718-fin-ai-agent-outcomes) — Intercom Help · September 18, 2026
- [From resolutions to outcomes: evolving how Fin delivers value](https://www.intercom.com/blog/from-resolutions-to-outcomes-evolving-how-fin-delivers-value/) — Intercom · September 18, 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · September 18, 2026
- [Pro add-on](https://www.intercom.com/help/en/articles/13868265-pro-add-on) — Intercom Help · September 18, 2026
- [Proactive Support Plus add-on](https://www.intercom.com/help/en/articles/9061648-proactive-support-plus-add-on) — Intercom Help · September 18, 2026
- [Early Stage program](https://www.intercom.com/early-stage) — Intercom · September 18, 2026
- [Use Intercom in your preferred language](https://www.intercom.com/help/en/articles/7035581-use-intercom-in-your-preferred-language) — Intercom Help · September 18, 2026
- [Regional data hosting](https://www.intercom.com/help/en/articles/6124430-regional-data-hosting) — Intercom Help · September 18, 2026
- [Security at Intercom](https://www.intercom.com/security) — Intercom · September 18, 2026
- [Historical data migration to Intercom](https://www.intercom.com/help/en/articles/9396032-historical-data-migration-to-intercom) — Intercom Help · September 18, 2026
- [Fin AI Agent](https://fin.ai/) — Fin · September 18, 2026
- [About Fin](https://fin.ai/about) — Fin · September 18, 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom · September 18, 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · September 18, 2026
- [Intercom pricing: buyer data](https://www.vendr.com/marketplace/intercom) — Vendr · September 18, 2026
- [Front pricing](https://front.com/pricing) — Front · September 18, 2026
- [Front plans and pricing](https://help.front.com/en/articles/2178) — Front Help Center · September 18, 2026
- [Adding and removing licenses](https://help.front.com/en/articles/2191) — Front Help Center · September 18, 2026
- [Guests in Front](https://help.front.com/en/articles/2391) — Front Help Center · September 18, 2026
- [Channel limits per license](https://help.front.com/en/articles/808896) — Front Help Center · September 18, 2026
- [Autopilot pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center · September 18, 2026
- [AI Answers (legacy)](https://help.front.com/en/articles/813120) — Front Help Center · September 18, 2026
- [Meet Autopilot, the AI agent built for control, not chaos](https://community.front.com/announcements-63/meet-autopilot-the-ai-agent-built-for-control-not-chaos-3027) — Front Community · September 18, 2026
- [Switch to French? (staff answer on interface languages)](https://community.front.com/product-q-a-45/switch-to-french-566) — Front Community · September 18, 2026
- [Data location](https://help.front.com/en/articles/2349) — Front Help Center · September 18, 2026
- [Data Processing Addendum](https://front.com/legal/data-processing-addendum) — Front · September 18, 2026
- [List of subprocessors](https://front.com/legal/list-of-subprocessors) — Front · September 18, 2026
- [Security at Front](https://front.com/security) — Front · September 18, 2026
- [Rate limiting](https://dev.frontapp.com/docs/rate-limiting) — Front Developers · September 18, 2026
- [About Front](https://front.com/about) — Front · September 18, 2026
- [Front customers](https://front.com/customers) — Front · September 18, 2026
- [Front pricing and buyer data](https://www.vendr.com/marketplace/front) — Vendr · September 18, 2026
- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · September 18, 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · September 18, 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · September 18, 2026
- [Can I buy a Zendesk Copilot license for some agents only?](https://support.zendesk.com/hc/en-us/articles/10361828111514-Can-I-buy-a-Zendesk-Copilot-license-for-some-agents-only) — Zendesk Help · September 18, 2026
- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · September 18, 2026
- [About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers) — Zendesk Help · September 18, 2026
- [Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances) — Zendesk Help · September 18, 2026
- [Upgrading from automated resolutions to resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479528943130-Upgrading-from-automated-resolutions-to-resolution-allowances) — Zendesk Help · September 18, 2026
- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · September 18, 2026
- [Agreements and terms: data processing agreement, sub-processor policy, business associate agreement](https://www.zendesk.com/company/agreements-and-terms/) — Zendesk · September 18, 2026
- [About the Data Center Location add-on](https://support.zendesk.com/hc/en-us/articles/4408838409754-About-the-Data-Center-Location-add-on) — Zendesk Help · September 18, 2026
- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · September 18, 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · September 18, 2026
- [Zendesk AI data use information](https://support.zendesk.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information) — Zendesk Help · September 18, 2026
- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · September 18, 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · September 18, 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · September 18, 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · September 18, 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · September 18, 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · September 18, 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · September 18, 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · September 18, 2026

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