# Best help desk software for small business

> We compare Help Scout, Zoho Desk, Freshdesk, HubSpot Service Hub, Gorgias, Front and Zendesk for small teams on true cost with AI on, free plans, monthly billing and fees.

Published: September 19, 2026 · Updated: September 19, 2026 · Prices and figures verified: September 18, 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-us/how-we-review)

Help Scout is the best help desk for most small businesses: it has a permanent free plan for 5 users, Standard costs $25 per user, and its AI agent is charged $0.75 only when it resolves a conversation. Zoho Desk is cheaper per seat, and Freshdesk is the pick if you need EU hosting or a phone line.

Small teams feel add-on pricing most, because a per-agent AI copilot or a mandatory onboarding fee can double a modest bill. This list covers products sold to small teams, scored on our [rubric](https://help-desk.reviews/en-us/how-we-review), which weights true cost with AI switched on most heavily. If you are not sure you need a help desk at all, start with [help desk vs shared inbox](https://help-desk.reviews/en-us/guides/help-desk-vs-shared-inbox).

**Quick picks**

- **Email-first small team:** [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout) — free for 5 users, then $25 per user.
- **Tightest budget:** [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) — free for 3 users; Express from $7 for up to 5.
- **Need EU hosting or phone:** [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) — Growth from $19 per agent, EEA region chosen at sign-up.
- **Online store:** [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias) — priced by ticket, so adding agents costs nothing extra.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-us/how-we-review)

## The ranking

### 1. Help Scout — 8.3/10

_Small teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** No

Help Scout is a shared inbox, live chat widget and knowledge base for small and mid-size support teams. Paid plans start at $25 per user per month on annual billing, there is a free plan for up to 5 users, and its customer-facing AI agent costs $0.75 per resolution with no charge when the customer still needs a person.

> A free plan for 5 users, monthly billing, no mandatory fees and AI billed only per resolution make it the least risky start for a small team.

**The catch:** Data is hosted in the United States only, and the prices on the pricing page are annual-billing prices: paying monthly costs $30 instead of $25 on Standard.

> **True cost at 10 agents (Plus):** $450 a month for seats alone, $825 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/help-scout) · [Pricing explained](https://help-desk.reviews/en-us/pricing/help-scout) · [Alternatives](https://help-desk.reviews/en-us/alternatives/help-scout)

### 2. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** $7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help center and a chat widget, sold as part of the wider Zoho suite. Paid editions start at $7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at $23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> The lowest seat prices on the list and a free plan for 3 users, though Express is capped at 5 users and generative AI starts on Professional.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** $230 a month for seats alone, $230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zoho-desk)

### 3. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at $19 per agent per month on annual billing and Omni at $29. The Freddy AI Agent is sold in packs of 100 sessions for $49, and a session is charged whether or not the AI solves the customer's problem.

> Growth at $19 per agent is cheap email ticketing, but there is no free plan, only a 6-month program for 2 agents.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: $49 per 100 sessions, against $100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** $550 a month for seats alone, $1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/freshdesk)

### 4. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** $7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost $7 (Starter), $90 (Professional) and $150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at $1,500 and $3,500. The Breeze Customer Agent costs $0.50 per resolved conversation, paid in HubSpot Credits.

> Starter at $7 per seat on annual commitment is low if you already use HubSpot's CRM, but Professional adds a $1,500 onboarding fee.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding ($1,500 and $3,500), the Starter price of $7 assumes an annual commitment against $20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** $900 a month for seats alone, $1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-us/pricing/hubspot-service-hub)

### 5. Gorgias — 7.4/10

_Shopify and other ecommerce brands with many agents and moderate ticket volume_

- **Price from:** $10 per month
- **Pricing model:** Per ticket volume
- **Free plan:** No
- **EU data hosting:** Yes

Gorgias is a help desk built for online stores, above all Shopify stores, with order data in the inbox and an AI agent that can handle refunds, cancellations and address changes. It is priced by billable tickets a month rather than per agent. Basic costs $50 a month for 300 tickets, Pro $300 for 2,000 and Advanced $750 for 5,000, on annual billing. The AI Agent costs $0.90 per automated interaction, and each of those interactions also uses up one of your plan's tickets.

> For small online stores, Basic at $50 a month for 300 tickets includes the whole team.

**The catch:** Every conversation the AI Agent handles is billed twice: once as an automated interaction at $0.90 and once as a helpdesk ticket against your plan's allowance. Beyond the interactions included in your plan, the AI rate rises to $1.50.

> **True cost at 10 agents (Pro):** $480 a month for seats alone, $930 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/gorgias) · [Pricing explained](https://help-desk.reviews/en-us/pricing/gorgias)

### 6. Front — 6.8/10

_Small and mid-size operations and account teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Front is a shared inbox and ticketing tool built for teams that live in email, such as logistics, travel and B2B services. Plans cost $25, $65 and $105 per seat per month on annual billing. Copilot adds $20 per seat below Enterprise, and the Autopilot AI agent is charged per conversation by what it achieved: $0.05 to triage, $0.39 to hand off and $0.89 to resolve.

> Suits small operations teams that work in shared email; Starter at $25 per seat is capped at 10 seats.

**The catch:** Seat caps push growing teams up a tier: Starter stops at 10 seats and Professional at 50, beyond which Enterprise is the only option at $105 per seat, annual only. Payments are non-refundable and removed seats keep being billed until the next term.

> **True cost at 10 agents (Professional):** $650 a month for seats alone, $1,295 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/front) · [Pricing explained](https://help-desk.reviews/en-us/pricing/front)

### 7. Zendesk — 5.2/10

_Mid-size and enterprise teams that need phone, messaging and email in one tool_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Zendesk is a help desk for mid-size and large support teams that covers email, messaging, live chat, phone, WhatsApp, social channels and a help center in one suite. Omnichannel plans start at $55 per agent per month on annual billing, the Copilot agent-assist add-on costs $50 per agent and must be bought for every seat, and AI agents are billed per automated resolution under rules that Zendesk's own pricing page and help center currently describe differently.

> Covers every channel, but Suite Team starts at $55 per agent and Copilot needs Suite Professional, so it is the costliest way for a small team to add AI.

**The catch:** Copilot cannot be licensed for a subset of agents: once it is on, every Suite Professional seat costs $115 plus $50. And the per-resolution price of AI agents under the billing model in force since May 2026 is not published.

> **True cost at 10 agents (Suite Professional):** $1,150 a month for seats alone, $2,250 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zendesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zendesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/zendesk)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout) | 8.3 | Per seat, plus AI usage | $25 per agent per month | Yes | No | Not documented | Not documented | Small teams that work mainly in email |
| [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) | 8.1 | Per agent seat | $7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | $7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias) | 7.4 | Per ticket volume | $10 per month | No | Yes | Not documented | Not documented | Shopify and other ecommerce brands with many agents and moderate ticket volume |
| [Front](https://help-desk.reviews/en-us/reviews/front) | 6.8 | Per seat, plus AI usage | $25 per agent per month | No | Yes | No | No | Small and mid-size operations and account teams that work mainly in email |
| [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) | 5.2 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Help Scout](https://help-desk.reviews/en-us/pricing/help-scout) | $75 | **$188** | $450 | **$825** | $2,250 | **$4,125** |
| [Zoho Desk](https://help-desk.reviews/en-us/pricing/zoho-desk) | $42 | **$42** | $230 | **$230** | $1,150 | **$1,150** |
| [Freshdesk](https://help-desk.reviews/en-us/pricing/freshdesk) | $57 | **$155** | $550 | **$1,085** | $2,750 | **$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/pricing/hubspot-service-hub) | $21 | **$21** | $900 | **$1,120** | $4,500 | **$5,720** |
| [Gorgias](https://help-desk.reviews/en-us/pricing/gorgias) | $230 | **$365** | $480 | **$930** | $3,450 | **$5,700** |
| [Front](https://help-desk.reviews/en-us/pricing/front) | $75 | **$269** | $650 | **$1,295** | $3,250 | **$6,475** |
| [Zendesk](https://help-desk.reviews/en-us/pricing/zendesk) | $165 | **$368** | $1,150 | **$2,250** | $5,750 | **$11,250** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

[Help desk true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator)

## How to choose

If you answer customers by email and want to start free, pick [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout). The free plan covers 5 users and 100 contacts a month, and the paid plans have no minimum below Pro.

If every dollar counts and you have no more than 3 agents, start on [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) Free and move to Standard at $14 when you need a help center and chat. Remember that AI on Express and Standard needs your own OpenAI or DeepSeek key.

If you must keep customer data in the EU, pick [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) and choose the EEA region when you sign up; Help Scout hosts in the US only. [Freshdesk vs Help Scout](https://help-desk.reviews/en-us/compare/freshdesk-vs-help-scout) compares the two in detail.

If you sell on Shopify, pick [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias); if your team shares one busy inbox with other departments, compare [Help Scout vs Front](https://help-desk.reviews/en-us/compare/help-scout-vs-front).

Before adding any AI product, read [do you need the AI add-on?](https://help-desk.reviews/en-us/guides/do-you-need-the-ai-add-on) and price it at your own volume in the [true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator).

## Verdict

**Help Scout** is the default for small businesses: free to start, simple to price and cheap to add AI to. Ignore it if you need EU data hosting or a phone channel, in which case pick [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk), or if you run an online store, in which case pick [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias).

## For buyers in the United States

A help desk holds your customers' personal information, so the vendor's contract has to meet state privacy law: California and about twenty other states require written limits on what a vendor may do with that data. Healthcare teams also need a signed business associate agreement before any patient information reaches a ticket.

Every vendor we cover publishes a US dollar price list, so the prices on this site are the prices you will be quoted before discounts. If you also serve customers in Europe or the United Kingdom, check where the product can host data; each review lists EU and UK data hosting and whether a HIPAA business associate agreement is available.

[Help desk software and data protection law in the United States](https://help-desk.reviews/en-us/guides/help-desk-software-and-data-protection-law)

## Frequently asked questions

### What is the best help desk for a small business?

Help Scout suits most small support teams: a free plan for 5 users, Standard at $25 per user on annual billing and an AI agent billed $0.75 per resolution. Zoho Desk is cheaper per seat, and Freshdesk is the pick when you need EU hosting.

### Is there a free help desk for small teams?

Yes. Help Scout is free for 5 users, Zoho Desk for 3, and HubSpot Service Hub for 2; none of these free plans include an AI agent. See [free help desk software](https://help-desk.reviews/en-us/best/free-help-desk-software).

### Is Zendesk too expensive for a small business?

Usually, if you want AI. Suite Team costs $55 per agent, and Copilot is only available from Suite Professional at $115, plus $50 per agent for every seat. See [Zendesk alternatives](https://help-desk.reviews/en-us/alternatives/zendesk).

### Do small teams need a help desk or a shared inbox?

A shared inbox is enough while one or two people answer from a single address. A help desk earns its cost once you need assignment, SLAs, a help center or reporting. Our guide to [help desk vs shared inbox](https://help-desk.reviews/en-us/guides/help-desk-vs-shared-inbox) sets out the signs.

## Keep reading

- [Best help desk software](https://help-desk.reviews/en-us/best/help-desk-software)
- [Best help desk for ecommerce](https://help-desk.reviews/en-us/best/for-ecommerce)
- [Best enterprise help desk software](https://help-desk.reviews/en-us/best/for-enterprise)
- [Best free help desk software](https://help-desk.reviews/en-us/best/free-help-desk-software)
- [Best AI help desk software](https://help-desk.reviews/en-us/best/ai-help-desk-software)
- [Best help desk software with EU data residency](https://help-desk.reviews/en-us/best/with-eu-data-residency)
- [Help desk vs shared inbox](https://help-desk.reviews/en-us/guides/help-desk-vs-shared-inbox)
- [Do you need the AI add-on?](https://help-desk.reviews/en-us/guides/do-you-need-the-ai-add-on)

## Sources

- [Help Scout pricing](https://www.helpscout.com/pricing/) — Help Scout · September 18, 2026
- [User-based billing and plans guide](https://docs.helpscout.com/article/596-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [Light users](https://docs.helpscout.com/article/1464-light-users) — Help Scout Docs · September 18, 2026
- [Manage your contact-based plan](https://docs.helpscout.com/article/1593-contact-based-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [About annual payments](https://docs.helpscout.com/article/1421-about-annual-payments) — Help Scout Docs · September 18, 2026
- [Import emails or tickets into Help Scout](https://docs.helpscout.com/article/1495-import-emails-or-tickets-into-help-scout) — Help Scout Docs · September 18, 2026
- [Security at Help Scout](https://docs.helpscout.com/article/1263-security-at-help-scout) — Help Scout Docs · September 18, 2026
- [HIPAA at Help Scout](https://docs.helpscout.com/article/330-hipaa) — Help Scout Docs · September 18, 2026
- [AI transparency](https://www.helpscout.com/company/legal/ai-transparency/) — Help Scout · September 18, 2026
- [About Help Scout](https://www.helpscout.com/about/) — Help Scout · September 18, 2026
- [eCatholic customer story](https://helpscout.com/customers/ecatholic/) — Help Scout · September 18, 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · September 18, 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · September 18, 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · September 18, 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · September 18, 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · September 18, 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · September 18, 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · September 18, 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · September 18, 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · September 18, 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · September 18, 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · September 18, 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · September 18, 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · September 18, 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · September 18, 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · September 18, 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · September 18, 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · September 18, 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · September 18, 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · September 18, 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · September 18, 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · September 18, 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · September 18, 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · September 18, 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · September 18, 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · September 18, 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · September 18, 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · September 18, 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · September 18, 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · September 18, 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · September 18, 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · September 18, 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · September 18, 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · September 18, 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · September 18, 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · September 18, 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · September 18, 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · September 18, 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · September 18, 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · September 18, 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · September 18, 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · September 19, 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · September 19, 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · September 19, 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · September 19, 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · September 19, 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · September 19, 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · September 19, 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · September 19, 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · September 19, 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · September 19, 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · September 19, 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · September 19, 2026
- [Gorgias pricing](https://www.gorgias.com/pricing) — Gorgias · September 18, 2026
- [Voice and SMS add-on price tiers (pricing page script)](https://code-components.website-files.com/6aad599670c7909796d74ad0%2Fmodule%2F809.js) — Gorgias · September 18, 2026
- [How you're billed for using Gorgias](https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385) — Gorgias Help Center · September 18, 2026
- [Legacy pricing for Helpdesk and AI Agent subscribers](https://docs.gorgias.com/en-US/legacy-pricing-for-helpdesk-and-ai-agent-subscribers-2315106) — Gorgias Help Center · September 18, 2026
- [Voice add-on 101](https://docs.gorgias.com/en-US/voice-add-on-101-190713) — Gorgias Help Center · September 18, 2026
- [SMS add-on 101](https://docs.gorgias.com/en-US/sms-add-on-101-197386) — Gorgias Help Center · September 18, 2026
- [Import data from Zendesk](https://docs.gorgias.com/en-US/import-data-from-zendesk-214412) — Gorgias Help Center · September 18, 2026
- [Migrate from non-Zendesk providers](https://docs.gorgias.com/en-US/migrate-from-non-zendesk-providers-214415) — Gorgias Help Center · September 18, 2026
- [Languages Gorgias can detect](https://docs.gorgias.com/en-US/languages-gorgias-can-detect-81768) — Gorgias Help Center · September 18, 2026
- [Set the language AI Agent replies in](https://docs.gorgias.com/en-US/set-the-language-ai-agent-replies-in-5414440) — Gorgias Help Center · September 18, 2026
- [Security and privacy FAQ for Gorgias AI Agent](https://docs.gorgias.com/en-US/security-and-privacy-faq-for-gorgias-ai-agent-1997987) — Gorgias Help Center · September 18, 2026
- [Security at Gorgias](https://www.gorgias.com/security) — Gorgias · September 18, 2026
- [Data Processing Agreement](https://www.gorgias.com/legal/data-processing-agreement) — Gorgias · September 18, 2026
- [List of data subprocessors](https://www.gorgias.com/legal/list-of-data-subprocessors) — Gorgias · September 18, 2026
- [Gorgias AI Agent](https://www.gorgias.com/ai-agent) — Gorgias · September 18, 2026
- [About Gorgias](https://www.gorgias.com/about-us) — Gorgias · September 18, 2026
- [Gorgias customer stories](https://www.gorgias.com/customers) — Gorgias · September 18, 2026
- [Front pricing](https://front.com/pricing) — Front · September 18, 2026
- [Front plans and pricing](https://help.front.com/en/articles/2178) — Front Help Center · September 18, 2026
- [Adding and removing licenses](https://help.front.com/en/articles/2191) — Front Help Center · September 18, 2026
- [Guests in Front](https://help.front.com/en/articles/2391) — Front Help Center · September 18, 2026
- [Channel limits per license](https://help.front.com/en/articles/808896) — Front Help Center · September 18, 2026
- [Autopilot pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center · September 18, 2026
- [AI Answers (legacy)](https://help.front.com/en/articles/813120) — Front Help Center · September 18, 2026
- [Meet Autopilot, the AI agent built for control, not chaos](https://community.front.com/announcements-63/meet-autopilot-the-ai-agent-built-for-control-not-chaos-3027) — Front Community · September 18, 2026
- [Switch to French? (staff answer on interface languages)](https://community.front.com/product-q-a-45/switch-to-french-566) — Front Community · September 18, 2026
- [Data location](https://help.front.com/en/articles/2349) — Front Help Center · September 18, 2026
- [Data Processing Addendum](https://front.com/legal/data-processing-addendum) — Front · September 18, 2026
- [List of subprocessors](https://front.com/legal/list-of-subprocessors) — Front · September 18, 2026
- [Security at Front](https://front.com/security) — Front · September 18, 2026
- [Rate limiting](https://dev.frontapp.com/docs/rate-limiting) — Front Developers · September 18, 2026
- [About Front](https://front.com/about) — Front · September 18, 2026
- [Front customers](https://front.com/customers) — Front · September 18, 2026
- [Front pricing and buyer data](https://www.vendr.com/marketplace/front) — Vendr · September 18, 2026
- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · September 18, 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · September 18, 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · September 18, 2026
- [Can I buy a Zendesk Copilot license for some agents only?](https://support.zendesk.com/hc/en-us/articles/10361828111514-Can-I-buy-a-Zendesk-Copilot-license-for-some-agents-only) — Zendesk Help · September 18, 2026
- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · September 18, 2026
- [About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers) — Zendesk Help · September 18, 2026
- [Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances) — Zendesk Help · September 18, 2026
- [Upgrading from automated resolutions to resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479528943130-Upgrading-from-automated-resolutions-to-resolution-allowances) — Zendesk Help · September 18, 2026
- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · September 18, 2026
- [Agreements and terms: data processing agreement, sub-processor policy, business associate agreement](https://www.zendesk.com/company/agreements-and-terms/) — Zendesk · September 18, 2026
- [About the Data Center Location add-on](https://support.zendesk.com/hc/en-us/articles/4408838409754-About-the-Data-Center-Location-add-on) — Zendesk Help · September 18, 2026
- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · September 18, 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · September 18, 2026
- [Zendesk AI data use information](https://support.zendesk.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information) — Zendesk Help · September 18, 2026
- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · September 18, 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · September 18, 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · September 18, 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · September 18, 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · September 18, 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · September 18, 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · September 18, 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · September 18, 2026

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