# Best help desk software

> We compare Jira Service Management, Help Scout, Zoho Desk, Freshdesk, HubSpot Service Hub, Gorgias, Intercom, Front and Zendesk on true cost with AI on, pricing transparency, AI, access, channels and data protection.

Published: September 19, 2026 · Updated: September 19, 2026 · Prices and figures verified: September 18, 2026 · By the help-desk.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: [How we review](https://help-desk.reviews/en-us/how-we-review)

For most customer-support teams, Help Scout is the best help desk in 2026: every plan and its AI agent are priced in public, the AI agent costs $0.75 only when it resolves a conversation, and there is a permanent free plan. Jira Service Management tops our ranking, but it is an IT service desk for employees rather than a customer-support inbox; if your requesters are colleagues, it is the stronger pick.

Every product is scored on our [public rubric](https://help-desk.reviews/en-us/how-we-review), which weights true cost with AI switched on most heavily, followed by pricing transparency. That explains three results you might not expect. Jira Service Management leads because its per-agent prices are low and its agent-assist AI is included. Zoho Desk looks cheap partly because the price of its Zia AI Agents beyond the free allowance is not public, so that usage is missing from its total. And Zendesk ranks last mainly on cost: Copilot adds $50 per agent and has to be bought for every Suite Professional seat.

**Quick picks**

- **Customer support, email-first:** [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout) — public prices, a free plan and AI billed at $0.75 per resolution.
- **Internal IT or teams on Jira:** [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management) — free requesters, banded agent prices and Rovo agent assist included.
- **Lowest seat price:** [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) — Standard at $14 per user, but AI-agent usage beyond the free allowance is unpriced.
- **Phone and EU hosting on a budget:** [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) — Freshdesk Omni adds phone and messaging, and the EEA region is chosen at sign-up on any plan.

> **Scored on a public rubric, from prices and documents you can open.** Every score on this site comes from six published criteria: true cost with AI on, pricing transparency, AI as documented, access and switching, channels and languages, and data protection. The cost level is arithmetic on the vendor's list prices. Each price comes from one product database and links to its source, so every page agrees with every other page. The order of our lists is set by our editors and does not always follow the score. Rubric v1.0 · Scores rate list prices and public documentation. We have not run hands-on tests yet, and no page here claims we did. [Read the full method](https://help-desk.reviews/en-us/how-we-review)

## The ranking

### 1. Jira Service Management — 8.7/10

_Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira_

- **Price from:** $20 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

Jira Service Management is Atlassian's service desk for IT, HR and operations teams, built on Jira. In the cloud it is now sold only inside Atlassian Service Collection, which bundles it with Customer Service Management, Assets and Rovo AI. Atlassian headlines $20 (Standard) and $51.42 (Premium) per agent per month, but those are averages for a team of 75 agents: prices are banded, so the first 15 agents cost $25 and $57.30 each. Customers who raise requests are free and unlimited, and list prices rise on October 13, 2026.

> Tops the ranking on low banded seat prices and included Rovo AI, but it is built for internal IT, HR and operations requests, not for customer-facing phone or social support.

**The catch:** The advertised per-agent price is an average at 75 agents, so a small team pays more: on monthly billing each of the first 15 agents costs $25 on Standard, not $20. You also cannot buy Jira Service Management on its own any more, and prices rise again on October 13, 2026.

> **True cost at 10 agents (Premium):** $514 a month for seats alone, $514 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/jira-service-management) · [Pricing explained](https://help-desk.reviews/en-us/pricing/jira-service-management) · [Alternatives](https://help-desk.reviews/en-us/alternatives/jira-service-management)

### 2. Help Scout — 8.3/10

_Small teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** No

Help Scout is a shared inbox, live chat widget and knowledge base for small and mid-size support teams. Paid plans start at $25 per user per month on annual billing, there is a free plan for up to 5 users, and its customer-facing AI agent costs $0.75 per resolution with no charge when the customer still needs a person.

> The strongest pick for customer support: fully public pricing, a permanent free plan and an AI agent charged $0.75 only per resolution; its weak point is US-only hosting.

**The catch:** Data is hosted in the United States only, and the prices on the pricing page are annual-billing prices: paying monthly costs $30 instead of $25 on Standard.

> **True cost at 10 agents (Plus):** $450 a month for seats alone, $825 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/help-scout) · [Pricing explained](https://help-desk.reviews/en-us/pricing/help-scout) · [Alternatives](https://help-desk.reviews/en-us/alternatives/help-scout)

### 3. Zoho Desk — 8.1/10

_Small and mid-size teams that want a complete help desk at a low per-user price_

- **Price from:** $7 per agent per month
- **Pricing model:** Per agent seat
- **Free plan:** Yes
- **EU data hosting:** Yes

Zoho Desk is a ticketing help desk with email, social and WhatsApp channels, a help center and a chat widget, sold as part of the wider Zoho suite. Paid editions start at $7 per user per month on annual billing, there is a free plan for up to 3 users, and the Zia AI assistant is included from the Professional edition at $23. Zia AI Agents come with a free monthly token allowance, but the price of usage beyond it is not published.

> The lowest per-user prices here, from $7, with EU hosting on every edition; its cost excludes Zia AI Agent usage because Zoho does not publish that price.

**The catch:** Below Professional there is no bundled generative AI: on Express and Standard, AI features need your own OpenAI or DeepSeek API key, billed by that provider. And once Zia AI Agents use up the free token allowance, they draw on AI credits whose price Zoho does not publish.

> **True cost at 10 agents (Professional):** $230 a month for seats alone, $230 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zoho-desk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zoho-desk)

### 4. Freshdesk — 8.0/10

_Budget-conscious teams that want EU hosting and a cheap per-agent entry price_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Freshdesk is Freshworks' help desk, sold in two versions: standalone Freshdesk for email ticketing, and Freshdesk Omni, which adds chat, phone and messaging. Freshdesk starts at $19 per agent per month on annual billing and Omni at $29. The Freddy AI Agent is sold in packs of 100 sessions for $49, and a session is charged whether or not the AI solves the customer's problem.

> Cheap to start at $19 per agent with the best data-protection record on this list, but its AI agent is billed per session whether or not it resolves anything.

**The catch:** Freddy AI Agent sessions are used up whether or not the issue gets resolved, and the price per session is now several times what Freshworks' own June 2025 price list showed: $49 per 100 sessions, against $100 per 1,000 then.

> **True cost at 10 agents (Freshdesk Pro):** $550 a month for seats alone, $1,085 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/freshdesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/freshdesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/freshdesk)

### 5. HubSpot Service Hub — 7.5/10

_Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing_

- **Price from:** $7 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** Yes
- **EU data hosting:** Yes

HubSpot Service Hub is the customer service part of HubSpot's CRM: ticketing, shared inboxes, live chat, calling, a knowledge base and a customer portal, all on the same contact records as HubSpot's marketing and sales tools. Seats cost $7 (Starter), $90 (Professional) and $150 (Enterprise) per seat per month on an annual commitment. Professional and Enterprise also require one-time onboarding at $1,500 and $3,500. The Breeze Customer Agent costs $0.50 per resolved conversation, paid in HubSpot Credits.

> The natural choice if sales and marketing already run on HubSpot, held back by a mandatory $1,500 onboarding fee on Professional.

**The catch:** The advertised prices leave things out. Professional and Enterprise need one-time onboarding ($1,500 and $3,500), the Starter price of $7 assumes an annual commitment against $20 month to month, and the included credits cover only about 60 AI resolutions a month on Professional. If you hold other HubSpot hubs at a higher tier, every Core Seat is priced at that tier.

> **True cost at 10 agents (Professional):** $900 a month for seats alone, $1,120 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) · [Pricing explained](https://help-desk.reviews/en-us/pricing/hubspot-service-hub)

### 6. Gorgias — 7.4/10

_Shopify and other ecommerce brands with many agents and moderate ticket volume_

- **Price from:** $10 per month
- **Pricing model:** Per ticket volume
- **Free plan:** No
- **EU data hosting:** Yes

Gorgias is a help desk built for online stores, above all Shopify stores, with order data in the inbox and an AI agent that can handle refunds, cancellations and address changes. It is priced by billable tickets a month rather than per agent. Basic costs $50 a month for 300 tickets, Pro $300 for 2,000 and Advanced $750 for 5,000, on annual billing. The AI Agent costs $0.90 per automated interaction, and each of those interactions also uses up one of your plan's tickets.

> Priced by ticket rather than by seat, which suits online stores with many agents; outside ecommerce it is a poor fit.

**The catch:** Every conversation the AI Agent handles is billed twice: once as an automated interaction at $0.90 and once as a helpdesk ticket against your plan's allowance. Beyond the interactions included in your plan, the AI rate rises to $1.50.

> **True cost at 10 agents (Pro):** $480 a month for seats alone, $930 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/gorgias) · [Pricing explained](https://help-desk.reviews/en-us/pricing/gorgias)

### 7. Intercom — 6.9/10

_Software and online businesses that want a customer-facing AI agent at the center of support_

- **Price from:** $29 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Intercom is a help desk with a shared inbox, ticketing, live chat Messenger, help center, native phone, SMS and WhatsApp, built around its Fin AI agent. Seats start at $29 per agent per month on annual billing, Fin costs $0.99 per outcome with no included allowance, and unlimited Copilot for agents is $29 per agent. The company behind it renamed itself Fin on May 12, 2026, while the help desk keeps the Intercom name, and Salesforce has signed an agreement to acquire it that had not closed when we last checked.

> Built around the Fin AI agent at $0.99 per outcome, with public prices throughout; the bill is harder to predict than a seat-only plan.

**The catch:** Fin charges $0.99 per outcome, and since March 2026 an outcome includes a configured handoff to a human, not only a resolution. A conversation Fin passes to your team through a Procedure you set up is billed even though a person still has to answer it.

> **True cost at 10 agents (Advanced):** $850 a month for seats alone, $1,635 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/intercom) · [Pricing explained](https://help-desk.reviews/en-us/pricing/intercom) · [Alternatives](https://help-desk.reviews/en-us/alternatives/intercom)

### 8. Front — 6.8/10

_Small and mid-size operations and account teams that work mainly in email_

- **Price from:** $25 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Front is a shared inbox and ticketing tool built for teams that live in email, such as logistics, travel and B2B services. Plans cost $25, $65 and $105 per seat per month on annual billing. Copilot adds $20 per seat below Enterprise, and the Autopilot AI agent is charged per conversation by what it achieved: $0.05 to triage, $0.39 to hand off and $0.89 to resolve.

> A shared inbox for email-heavy operations teams, with an AI agent priced by outcome from $0.05 to $0.89; EU hosting is on request only.

**The catch:** Seat caps push growing teams up a tier: Starter stops at 10 seats and Professional at 50, beyond which Enterprise is the only option at $105 per seat, annual only. Payments are non-refundable and removed seats keep being billed until the next term.

> **True cost at 10 agents (Professional):** $650 a month for seats alone, $1,295 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/front) · [Pricing explained](https://help-desk.reviews/en-us/pricing/front)

### 9. Zendesk — 5.2/10

_Mid-size and enterprise teams that need phone, messaging and email in one tool_

- **Price from:** $19 per agent per month
- **Pricing model:** Per seat, plus AI usage
- **Free plan:** No
- **EU data hosting:** Yes

Zendesk is a help desk for mid-size and large support teams that covers email, messaging, live chat, phone, WhatsApp, social channels and a help center in one suite. Omnichannel plans start at $55 per agent per month on annual billing, the Copilot agent-assist add-on costs $50 per agent and must be bought for every seat, and AI agents are billed per automated resolution under rules that Zendesk's own pricing page and help center currently describe differently.

> The most complete omnichannel suite, including native phone, but it ranks last mainly on cost and because its current per-resolution AI price is not public.

**The catch:** Copilot cannot be licensed for a subset of agents: once it is on, every Suite Professional seat costs $115 plus $50. And the per-resolution price of AI agents under the billing model in force since May 2026 is not published.

> **True cost at 10 agents (Suite Professional):** $1,150 a month for seats alone, $2,250 a month with AI switched on.

[Read the review](https://help-desk.reviews/en-us/reviews/zendesk) · [Pricing explained](https://help-desk.reviews/en-us/pricing/zendesk) · [Alternatives](https://help-desk.reviews/en-us/alternatives/zendesk)

## Comparison table

| Product | Score | Pricing model | Price from | Free plan | EU data hosting | German | Spanish | Best for |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management) | 8.7 | Per seat, plus AI usage | $20 per agent per month | Yes | Yes | Yes | Yes | Internal IT, HR and operations service desks, especially at companies whose engineers already work in Jira |
| [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout) | 8.3 | Per seat, plus AI usage | $25 per agent per month | Yes | No | Not documented | Not documented | Small teams that work mainly in email |
| [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk) | 8.1 | Per agent seat | $7 per agent per month | Yes | Yes | Not documented | Not documented | Small and mid-size teams that want a complete help desk at a low per-user price |
| [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk) | 8.0 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Budget-conscious teams that want EU hosting and a cheap per-agent entry price |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub) | 7.5 | Per seat, plus AI usage | $7 per agent per month | Yes | Yes | Yes | Yes | Teams already on HubSpot's CRM that want support tickets on the same customer records as sales and marketing |
| [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias) | 7.4 | Per ticket volume | $10 per month | No | Yes | Not documented | Not documented | Shopify and other ecommerce brands with many agents and moderate ticket volume |
| [Intercom](https://help-desk.reviews/en-us/reviews/intercom) | 6.9 | Per seat, plus AI usage | $29 per agent per month | No | Yes | Yes | Yes | Software and online businesses that want a customer-facing AI agent at the center of support |
| [Front](https://help-desk.reviews/en-us/reviews/front) | 6.8 | Per seat, plus AI usage | $25 per agent per month | No | Yes | No | No | Small and mid-size operations and account teams that work mainly in email |
| [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) | 5.2 | Per seat, plus AI usage | $19 per agent per month | No | Yes | Yes | Yes | Mid-size and enterprise teams that need phone, messaging and email in one tool |

## True cost at 3, 10 and 50 agents

| Product | 3 agents · Entry tier · seats only | 3 agents · Entry tier · with AI on | 10 agents · Mid tier · seats only | 10 agents · Mid tier · with AI on | 50 agents · Mid tier · seats only | 50 agents · Mid tier · with AI on |
| --- | --- | --- | --- | --- | --- | --- |
| [Jira Service Management](https://help-desk.reviews/en-us/pricing/jira-service-management) | $60 | **$60** | $514 | **$514** | $2,571 | **$3,021** |
| [Help Scout](https://help-desk.reviews/en-us/pricing/help-scout) | $75 | **$188** | $450 | **$825** | $2,250 | **$4,125** |
| [Zoho Desk](https://help-desk.reviews/en-us/pricing/zoho-desk) | $42 | **$42** | $230 | **$230** | $1,150 | **$1,150** |
| [Freshdesk](https://help-desk.reviews/en-us/pricing/freshdesk) | $57 | **$155** | $550 | **$1,085** | $2,750 | **$5,425** |
| [HubSpot Service Hub](https://help-desk.reviews/en-us/pricing/hubspot-service-hub) | $21 | **$21** | $900 | **$1,120** | $4,500 | **$5,720** |
| [Gorgias](https://help-desk.reviews/en-us/pricing/gorgias) | $230 | **$365** | $480 | **$930** | $3,450 | **$5,700** |
| [Intercom](https://help-desk.reviews/en-us/pricing/intercom) | $87 | **$323** | $850 | **$1,635** | $4,250 | **$8,175** |
| [Front](https://help-desk.reviews/en-us/pricing/front) | $75 | **$269** | $650 | **$1,295** | $3,250 | **$6,475** |
| [Zendesk](https://help-desk.reviews/en-us/pricing/zendesk) | $165 | **$368** | $1,150 | **$2,250** | $5,750 | **$11,250** |

_3 agents: 750 tickets a month, 150 of them resolved by AI, agent-assist add-on on for every agent. 10 agents: 2,500 tickets a month, 500 of them resolved by AI, agent-assist add-on on for every agent. 50 agents: 12,500 tickets a month, 2,500 of them resolved by AI, agent-assist add-on on for every agent. Estimates from vendors' published USD list prices with annual billing, verified on the date shown on this page. Taxes, discounts, onboarding fees and telephony usage are not included._

[Help desk true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator)

## How to choose

If you support customers mainly by email and chat and have fewer than a few dozen agents, pick [Help Scout](https://help-desk.reviews/en-us/reviews/help-scout). Standard costs $25 per user, and you pay for the AI agent only when it resolves a conversation. See [Freshdesk vs Help Scout](https://help-desk.reviews/en-us/compare/freshdesk-vs-help-scout) if you need a phone channel or EU hosting.

If your requesters are employees and your engineers already work in Jira, pick [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management). Requesters are free and Assets and change management are built in. Its per-agent prices fall with volume, so the headline $20 is an average at 75 agents; on monthly billing a small team pays $25 per agent.

If price per seat is what matters most, pick [Zoho Desk](https://help-desk.reviews/en-us/reviews/zoho-desk), but budget separately for Zia AI Agents, whose usage beyond the free allowance is not priced in public. [Freshdesk vs Zoho Desk](https://help-desk.reviews/en-us/compare/freshdesk-vs-zoho-desk) covers the trade-off.

If you run a Shopify store, pick [Gorgias](https://help-desk.reviews/en-us/reviews/gorgias); if your sales team lives in HubSpot, pick [HubSpot Service Hub](https://help-desk.reviews/en-us/reviews/hubspot-service-hub); if you want an AI agent at the center of support, compare [Intercom](https://help-desk.reviews/en-us/reviews/intercom) with the [AI help desk list](https://help-desk.reviews/en-us/best/ai-help-desk-software).

If you need phone, messaging and email in one suite across many agents and can negotiate, [Zendesk](https://help-desk.reviews/en-us/reviews/zendesk) still covers the most channels. Check the [Zendesk alternatives](https://help-desk.reviews/en-us/alternatives/zendesk) first, and run your own numbers in the [true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator).

## Verdict

**Help Scout** is our default pick for customer-support teams: public prices, a free plan and AI you pay for only when it works. Ignore it if you need EU data hosting or a native phone channel (look at [Freshdesk](https://help-desk.reviews/en-us/reviews/freshdesk)), or if you run an internal IT desk (pick [Jira Service Management](https://help-desk.reviews/en-us/reviews/jira-service-management)).

## For buyers in the United States

A help desk holds your customers' personal information, so the vendor's contract has to meet state privacy law: California and about twenty other states require written limits on what a vendor may do with that data. Healthcare teams also need a signed business associate agreement before any patient information reaches a ticket.

Every vendor we cover publishes a US dollar price list, so the prices on this site are the prices you will be quoted before discounts. If you also serve customers in Europe or the United Kingdom, check where the product can host data; each review lists EU and UK data hosting and whether a HIPAA business associate agreement is available.

[Help desk software and data protection law in the United States](https://help-desk.reviews/en-us/guides/help-desk-software-and-data-protection-law)

## Frequently asked questions

### What is the best help desk software in 2026?

For customer support, Help Scout: its prices are public, it has a permanent free plan, and its AI agent costs $0.75 per resolution with no charge when a person still has to answer. For internal IT and service desks, Jira Service Management ranks highest on our rubric. See the [full method](https://help-desk.reviews/en-us/how-we-review).

### Why is Jira Service Management ranked first on a help desk list?

Our rubric weights true cost with AI on and pricing transparency most heavily, and Jira Service Management does well on both: its prices are banded and public, and Rovo agent assist is included. It is still an IT service desk with email, portal and chat channels, so customer-facing teams that need phone or social messaging should look elsewhere.

### How much does help desk software really cost with AI?

Often far more than the seat price. Zendesk's Copilot adds $50 per agent on top of Suite Professional at $115, and AI agents are billed per use, for example $0.99 per Fin outcome at Intercom or $49 per 100 Freddy sessions at Freshdesk. Read [per-seat vs per-resolution pricing](https://help-desk.reviews/en-us/guides/per-seat-vs-per-resolution-pricing) or use the [true-cost calculator](https://help-desk.reviews/en-us/tools/true-cost-calculator).

### Why does Zendesk rank last?

Mainly on cost. Copilot has to be bought for every Suite Professional seat, and Zendesk no longer publishes a per-resolution price for its AI agents under the billing model in force since May 2026, which also lowers its transparency score. Its channel coverage is among the best on the list. See [Zendesk alternatives](https://help-desk.reviews/en-us/alternatives/zendesk).

## Keep reading

- [Best help desk software for small business](https://help-desk.reviews/en-us/best/for-small-business)
- [Best help desk for ecommerce](https://help-desk.reviews/en-us/best/for-ecommerce)
- [Best enterprise help desk software](https://help-desk.reviews/en-us/best/for-enterprise)
- [Best free help desk software](https://help-desk.reviews/en-us/best/free-help-desk-software)
- [Best AI help desk software](https://help-desk.reviews/en-us/best/ai-help-desk-software)
- [Best help desk software with EU data residency](https://help-desk.reviews/en-us/best/with-eu-data-residency)
- [Help desk vs shared inbox](https://help-desk.reviews/en-us/guides/help-desk-vs-shared-inbox)
- [Do you need the AI add-on?](https://help-desk.reviews/en-us/guides/do-you-need-the-ai-add-on)

## Sources

- [Service Collection pricing](https://www.atlassian.com/collections/service/pricing) — Atlassian · September 19, 2026
- [Cloud pricing tables (current and effective October 13, 2026)](https://www.atlassian.com/licensing/future-pricing/cloud-pricing/pricing-tables) — Atlassian · September 19, 2026
- [Service Collection licensing](https://www.atlassian.com/licensing/service-collection) — Atlassian · September 19, 2026
- [Rovo licensing](https://www.atlassian.com/licensing/rovo) — Atlassian · September 19, 2026
- [Purchasing and licensing](https://www.atlassian.com/licensing/purchase-licensing) — Atlassian · September 19, 2026
- [Data Center end of life](https://www.atlassian.com/licensing/data-center-end-of-life) — Atlassian · September 19, 2026
- [Manage your language preferences](https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/) — Atlassian Support · September 19, 2026
- [Understand data residency](https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/) — Atlassian Support · September 19, 2026
- [SOC 2](https://www.atlassian.com/trust/compliance/resources/soc2) — Atlassian Trust Center · September 19, 2026
- [ISO/IEC 27001](https://www.atlassian.com/trust/compliance/resources/iso27001) — Atlassian Trust Center · September 19, 2026
- [HIPAA](https://www.atlassian.com/trust/compliance/resources/hipaa) — Atlassian Trust Center · September 19, 2026
- [Atlassian AI trust](https://www.atlassian.com/trust/ai) — Atlassian Trust Center · September 19, 2026
- [Service level agreement](https://www.atlassian.com/legal/sla) — Atlassian · September 19, 2026
- [Team '25 Europe: introducing Service Collection](https://www.atlassian.com/blog/announcements/team25-europe-service-collection) — Atlassian · September 19, 2026
- [The Total Economic Impact of Jira Service Management](https://www.atlassian.com/blog/jira-service-management/total-economic-impact) — Atlassian · September 19, 2026
- [The value of AI in Jira Service Management (Forrester TEI spotlight)](https://tei.forrester.com/go/Atlassian/JSMAISpotlight/) — Forrester Consulting · September 19, 2026
- [Automating customer support with the JSM virtual agent](https://www.atlassian.com/blog/atlassian-engineering/automating-customer-support-with-jsm-virtual-agent) — Atlassian · September 19, 2026
- [Atlassian Form 10-K for fiscal year 2026](https://www.sec.gov/Archives/edgar/data/0001650372/000165037226000036/team-20260630.htm) — US Securities and Exchange Commission · September 19, 2026
- [Help Scout pricing](https://www.helpscout.com/pricing/) — Help Scout · September 18, 2026
- [User-based billing and plans guide](https://docs.helpscout.com/article/596-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [Light users](https://docs.helpscout.com/article/1464-light-users) — Help Scout Docs · September 18, 2026
- [Manage your contact-based plan](https://docs.helpscout.com/article/1593-contact-based-billing-and-plans-guide) — Help Scout Docs · September 18, 2026
- [About annual payments](https://docs.helpscout.com/article/1421-about-annual-payments) — Help Scout Docs · September 18, 2026
- [Import emails or tickets into Help Scout](https://docs.helpscout.com/article/1495-import-emails-or-tickets-into-help-scout) — Help Scout Docs · September 18, 2026
- [Security at Help Scout](https://docs.helpscout.com/article/1263-security-at-help-scout) — Help Scout Docs · September 18, 2026
- [HIPAA at Help Scout](https://docs.helpscout.com/article/330-hipaa) — Help Scout Docs · September 18, 2026
- [AI transparency](https://www.helpscout.com/company/legal/ai-transparency/) — Help Scout · September 18, 2026
- [About Help Scout](https://www.helpscout.com/about/) — Help Scout · September 18, 2026
- [eCatholic customer story](https://helpscout.com/customers/ecatholic/) — Help Scout · September 18, 2026
- [Zoho Desk pricing](https://www.zoho.com/desk/pricing.html) — Zoho · September 18, 2026
- [Zoho Desk price list data, all currencies](https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json) — Zoho · September 18, 2026
- [Zoho Desk edition comparison](https://www.zoho.com/desk/pricing-comparison.html) — Zoho · September 18, 2026
- [Managing your agent seats](https://help.zoho.com/portal/en/kb/desk/billing-and-subscriptions/articles/managing-your-agent-seats) — Zoho Desk Help · September 18, 2026
- [Zia, the AI assistant in Zoho Desk](https://www.zoho.com/desk/zia.html) — Zoho · September 18, 2026
- [Zia Agents pricing](https://www.zoho.com/agents/pricing.html) — Zoho · September 18, 2026
- [Zoho refund policy](https://www.zoho.com/refundpolicy.html) — Zoho · September 18, 2026
- [Know your data center](https://www.zoho.com/know-your-datacenter.html) — Zoho · September 18, 2026
- [Compliance at Zoho](https://www.zoho.com/compliance.html) — Zoho · September 18, 2026
- [Zoho and the GDPR](https://www.zoho.com/gdpr.html) — Zoho · September 18, 2026
- [HIPAA compliance guide for Zoho Desk](https://help.zoho.com/portal/en/kb/desk/user-management-and-security/compliance/articles/hipaa-compliance-guide) — Zoho Desk Help · September 18, 2026
- [Zoho launches Zia LLM, prebuilt agents, a custom agent builder and an MCP server](https://www.zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html) — Zoho · September 18, 2026
- [Zoho Desk integrations](https://www.zoho.com/desk/integrations.html) — Zoho · September 18, 2026
- [Zoho Desk product page](https://www.zoho.com/desk/) — Zoho · September 18, 2026
- [About Zoho](https://www.zoho.com/aboutus.html) — Zoho · September 18, 2026
- [Freshdesk pricing](https://www.freshworks.com/freshdesk/pricing/) — Freshworks · September 18, 2026
- [Freshdesk Omni pricing](https://www.freshworks.com/freshdesk/omni/pricing/) — Freshworks · September 18, 2026
- [Freshworks price list (current as of June 13, 2025)](https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf) — Freshworks · September 18, 2026
- [Understanding Freshdesk pricing plans](https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans) — Freshdesk Support · September 18, 2026
- [Explore Freshdesk free plan](https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-plan) — Freshdesk Support · September 18, 2026
- [Understanding full-time vs occasional agents](https://support.freshdesk.com/support/solutions/articles/37602-understanding-full-time-vs-occasional-agents) — Freshdesk Support · September 18, 2026
- [Add and use collaborators to assist in ticketing](https://support.freshdesk.com/support/solutions/articles/50000003573-add-and-use-collaborators-to-assist-in-ticketing) — Freshdesk Support · September 18, 2026
- [Freddy AI Agent and chatbot sessions FAQs](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-freddy-ai-agent-and-chatbot-sessions-faqs) — Freshworks Support · September 18, 2026
- [Manage Freddy AI add-ons](https://support.freshdesk.com/support/solutions/articles/50000011515-manage-freddy-ai-add-ons) — Freshdesk Support · September 18, 2026
- [Freshworks Terms of Service](https://www.freshworks.com/terms/) — Freshworks · September 18, 2026
- [Manage languages](https://support.freshdesk.com/support/solutions/articles/180033-manage-languages) — Freshdesk Support · September 18, 2026
- [Where is your data (servers) located?](https://support.freshdesk.com/support/solutions/articles/235810-where-is-your-data-servers-located-) — Freshdesk Support · September 18, 2026
- [Freshworks Data Processing Agreement](https://www.freshworks.com/data-processing-addendum/) — Freshworks · September 18, 2026
- [Freshworks sub-processors](https://www.freshworks.com/privacy/sub-processor/) — Freshworks · September 18, 2026
- [Freshworks Trust Center](https://trust.freshworks.com/) — Freshworks · September 18, 2026
- [HIPAA configuration guide](https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide) — Freshdesk Support · September 18, 2026
- [The Freddy AI trust framework](https://www.freshworks.com/theworks/company-news/freddy-ai-trust-framework/) — Freshworks · September 18, 2026
- [Freshdesk API: rate limit](https://developers.freshdesk.com/api/#ratelimit) — Freshworks Developers · September 18, 2026
- [Freshdesk upcoming changes (December 2025 to June 2026)](https://support.freshdesk.com/support/solutions/articles/50000011682-freshdesk-upcoming-changes-december-2025-june-2026-) — Freshdesk Support · September 18, 2026
- [Freshdesk Omni](https://www.freshworks.com/freshdesk/omni/) — Freshworks · September 18, 2026
- [Freshdesk apps](https://www.freshworks.com/apps/freshdesk/) — Freshworks Marketplace · September 18, 2026
- [Freshdesk](https://www.freshworks.com/freshdesk/) — Freshworks · September 18, 2026
- [Freshworks reports fourth quarter and full year 2025 results](https://www.freshworks.com/pressrelease/freshworks-reports-fourth-quarter-and-full-year-2025-results/) — Freshworks · September 18, 2026
- [Freshworks reports record second quarter 2026 results](https://www.freshworks.com/pressrelease/freshworks-reports-record-second-quarter-2026-results/) — Freshworks · September 18, 2026
- [Freshworks pricing and buyer data](https://www.vendr.com/marketplace/freshworks) — Vendr · September 18, 2026
- [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot · September 19, 2026
- [Service Hub Preise](https://www.hubspot.de/pricing/service) — HubSpot · September 19, 2026
- [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot · September 19, 2026
- [HubSpot Service Hub pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing) — HubSpot · September 19, 2026
- [HubSpot Credits](https://www.hubspot.com/products/artificial-intelligence/credits) — HubSpot · September 19, 2026
- [Understand HubSpot Credits and billing](https://knowledge.hubspot.com/account-management/understand-hubspot-credits-and-billing) — HubSpot Knowledge Base · September 19, 2026
- [AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot · September 19, 2026
- [Manage seats](https://knowledge.hubspot.com/account-management/manage-seats) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot language offerings](https://knowledge.hubspot.com/help-and-resources/hubspot-language-offerings) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot data centers](https://www.hubspot.com/data-centers) — HubSpot · September 19, 2026
- [HubSpot security](https://legal.hubspot.com/security) — HubSpot · September 19, 2026
- [Security and compliance](https://www.hubspot.com/security-and-compliance) — HubSpot · September 19, 2026
- [Sensitive data](https://www.hubspot.com/products/sensitive-data) — HubSpot · September 19, 2026
- [HubSpot AI cloud infrastructure FAQ](https://knowledge.hubspot.com/hubspot-ai-cloud-infrastructure-frequently-asked-questions) — HubSpot Knowledge Base · September 19, 2026
- [HubSpot Form 10-K for fiscal year 2025](https://www.sec.gov/Archives/edgar/data/1404655/000119312526046646/hubs-20251231.htm) — US Securities and Exchange Commission · September 19, 2026
- [Gorgias pricing](https://www.gorgias.com/pricing) — Gorgias · September 18, 2026
- [Voice and SMS add-on price tiers (pricing page script)](https://code-components.website-files.com/6aad599670c7909796d74ad0%2Fmodule%2F809.js) — Gorgias · September 18, 2026
- [How you're billed for using Gorgias](https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385) — Gorgias Help Center · September 18, 2026
- [Legacy pricing for Helpdesk and AI Agent subscribers](https://docs.gorgias.com/en-US/legacy-pricing-for-helpdesk-and-ai-agent-subscribers-2315106) — Gorgias Help Center · September 18, 2026
- [Voice add-on 101](https://docs.gorgias.com/en-US/voice-add-on-101-190713) — Gorgias Help Center · September 18, 2026
- [SMS add-on 101](https://docs.gorgias.com/en-US/sms-add-on-101-197386) — Gorgias Help Center · September 18, 2026
- [Import data from Zendesk](https://docs.gorgias.com/en-US/import-data-from-zendesk-214412) — Gorgias Help Center · September 18, 2026
- [Migrate from non-Zendesk providers](https://docs.gorgias.com/en-US/migrate-from-non-zendesk-providers-214415) — Gorgias Help Center · September 18, 2026
- [Languages Gorgias can detect](https://docs.gorgias.com/en-US/languages-gorgias-can-detect-81768) — Gorgias Help Center · September 18, 2026
- [Set the language AI Agent replies in](https://docs.gorgias.com/en-US/set-the-language-ai-agent-replies-in-5414440) — Gorgias Help Center · September 18, 2026
- [Security and privacy FAQ for Gorgias AI Agent](https://docs.gorgias.com/en-US/security-and-privacy-faq-for-gorgias-ai-agent-1997987) — Gorgias Help Center · September 18, 2026
- [Security at Gorgias](https://www.gorgias.com/security) — Gorgias · September 18, 2026
- [Data Processing Agreement](https://www.gorgias.com/legal/data-processing-agreement) — Gorgias · September 18, 2026
- [List of data subprocessors](https://www.gorgias.com/legal/list-of-data-subprocessors) — Gorgias · September 18, 2026
- [Gorgias AI Agent](https://www.gorgias.com/ai-agent) — Gorgias · September 18, 2026
- [About Gorgias](https://www.gorgias.com/about-us) — Gorgias · September 18, 2026
- [Gorgias customer stories](https://www.gorgias.com/customers) — Gorgias · September 18, 2026
- [Intercom pricing](https://www.intercom.com/pricing) — Intercom · September 18, 2026
- [Intercom plans explained](https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained) — Intercom Help · September 18, 2026
- [Pricing FAQs](https://www.intercom.com/help/en/articles/8344190-pricing-faqs) — Intercom Help · September 18, 2026
- [Fin AI Agent outcomes](https://www.intercom.com/help/en/articles/8205718-fin-ai-agent-outcomes) — Intercom Help · September 18, 2026
- [From resolutions to outcomes: evolving how Fin delivers value](https://www.intercom.com/blog/from-resolutions-to-outcomes-evolving-how-fin-delivers-value/) — Intercom · September 18, 2026
- [Fin pricing](https://fin.ai/pricing) — Fin · September 18, 2026
- [Pro add-on](https://www.intercom.com/help/en/articles/13868265-pro-add-on) — Intercom Help · September 18, 2026
- [Proactive Support Plus add-on](https://www.intercom.com/help/en/articles/9061648-proactive-support-plus-add-on) — Intercom Help · September 18, 2026
- [Early Stage program](https://www.intercom.com/early-stage) — Intercom · September 18, 2026
- [Use Intercom in your preferred language](https://www.intercom.com/help/en/articles/7035581-use-intercom-in-your-preferred-language) — Intercom Help · September 18, 2026
- [Regional data hosting](https://www.intercom.com/help/en/articles/6124430-regional-data-hosting) — Intercom Help · September 18, 2026
- [Security at Intercom](https://www.intercom.com/security) — Intercom · September 18, 2026
- [Historical data migration to Intercom](https://www.intercom.com/help/en/articles/9396032-historical-data-migration-to-intercom) — Intercom Help · September 18, 2026
- [Fin AI Agent](https://fin.ai/) — Fin · September 18, 2026
- [About Fin](https://fin.ai/about) — Fin · September 18, 2026
- [Today, Intercom becomes Fin](https://www.intercom.com/blog/today-intercom-becomes-fin/) — Intercom · September 18, 2026
- [Salesforce signs definitive agreement to acquire Fin](https://www.salesforce.com/news/press-releases/2026/06/15/salesforce-signs-definitive-agreement-to-acquire-fin/) — Salesforce · September 18, 2026
- [Intercom pricing: buyer data](https://www.vendr.com/marketplace/intercom) — Vendr · September 18, 2026
- [Front pricing](https://front.com/pricing) — Front · September 18, 2026
- [Front plans and pricing](https://help.front.com/en/articles/2178) — Front Help Center · September 18, 2026
- [Adding and removing licenses](https://help.front.com/en/articles/2191) — Front Help Center · September 18, 2026
- [Guests in Front](https://help.front.com/en/articles/2391) — Front Help Center · September 18, 2026
- [Channel limits per license](https://help.front.com/en/articles/808896) — Front Help Center · September 18, 2026
- [Autopilot pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center · September 18, 2026
- [AI Answers (legacy)](https://help.front.com/en/articles/813120) — Front Help Center · September 18, 2026
- [Meet Autopilot, the AI agent built for control, not chaos](https://community.front.com/announcements-63/meet-autopilot-the-ai-agent-built-for-control-not-chaos-3027) — Front Community · September 18, 2026
- [Switch to French? (staff answer on interface languages)](https://community.front.com/product-q-a-45/switch-to-french-566) — Front Community · September 18, 2026
- [Data location](https://help.front.com/en/articles/2349) — Front Help Center · September 18, 2026
- [Data Processing Addendum](https://front.com/legal/data-processing-addendum) — Front · September 18, 2026
- [List of subprocessors](https://front.com/legal/list-of-subprocessors) — Front · September 18, 2026
- [Security at Front](https://front.com/security) — Front · September 18, 2026
- [Rate limiting](https://dev.frontapp.com/docs/rate-limiting) — Front Developers · September 18, 2026
- [About Front](https://front.com/about) — Front · September 18, 2026
- [Front customers](https://front.com/customers) — Front · September 18, 2026
- [Front pricing and buyer data](https://www.vendr.com/marketplace/front) — Vendr · September 18, 2026
- [Zendesk pricing](https://www.zendesk.com/pricing/) — Zendesk · September 18, 2026
- [What counts as an agent license in Zendesk](https://support.zendesk.com/hc/en-us/articles/4408846314266-What-counts-as-an-agent-license-in-Zendesk) — Zendesk Help · September 18, 2026
- [Managing light agent seats in your Zendesk account](https://support.zendesk.com/hc/en-us/articles/6510562911770-Managing-light-agent-seats-in-your-Zendesk-account) — Zendesk Help · September 18, 2026
- [Can I buy a Zendesk Copilot license for some agents only?](https://support.zendesk.com/hc/en-us/articles/10361828111514-Can-I-buy-a-Zendesk-Copilot-license-for-some-agents-only) — Zendesk Help · September 18, 2026
- [About automated resolutions for AI agents](https://support.zendesk.com/hc/en-us/articles/5352026794010-About-automated-resolutions-for-AI-agents) — Zendesk Help · September 18, 2026
- [About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers) — Zendesk Help · September 18, 2026
- [Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances) — Zendesk Help · September 18, 2026
- [Upgrading from automated resolutions to resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479528943130-Upgrading-from-automated-resolutions-to-resolution-allowances) — Zendesk Help · September 18, 2026
- [Main Services Agreement](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) — Zendesk · September 18, 2026
- [Agreements and terms: data processing agreement, sub-processor policy, business associate agreement](https://www.zendesk.com/company/agreements-and-terms/) — Zendesk · September 18, 2026
- [About the Data Center Location add-on](https://support.zendesk.com/hc/en-us/articles/4408838409754-About-the-Data-Center-Location-add-on) — Zendesk Help · September 18, 2026
- [Regional Data Hosting Policy](https://support.zendesk.com/hc/en-us/articles/4408883599130-Regional-Data-Hosting-Policy) — Zendesk Help · September 18, 2026
- [Zendesk Trust Center](https://www.zendesk.com/trust-center/) — Zendesk · September 18, 2026
- [Zendesk AI data use information](https://support.zendesk.com/hc/en-us/articles/5729714731290-Zendesk-AI-Data-Use-Information) — Zendesk Help · September 18, 2026
- [Zendesk language support by product](https://support.zendesk.com/hc/en-us/articles/4408821324826-Zendesk-language-support-by-product) — Zendesk Help · September 18, 2026
- [What is being removed (updated August 2026)](https://support.zendesk.com/hc/en-us/articles/4408843026714-What-is-being-removed-updated-August-2026) — Zendesk Help · September 18, 2026
- [Zendesk completes acquisition of Forethought](https://www.zendesk.com/newsroom/press-releases/zendesk-completes-acquisition-of-forethought/) — Zendesk · September 18, 2026
- [About Zendesk](https://www.zendesk.com/about/) — Zendesk · September 18, 2026
- [Zendesk QA](https://www.zendesk.com/service/quality-assurance/) — Zendesk · September 18, 2026
- [Fortnum & Mason customer story](https://www.zendesk.com/customer/fortnum-mason/) — Zendesk · September 18, 2026
- [Best Egg customer story](https://www.zendesk.com/customer/best-egg/) — Zendesk · September 18, 2026
- [Zendesk pricing and buyer data](https://www.vendr.com/marketplace/zendesk) — Vendr · September 18, 2026

---

Canonical: https://help-desk.reviews/en-us/best/help-desk-software