Changelog

A dated record of material changes to prices, scores, method and pages on help-desk.reviews.

By the help-desk.reviews teamPublished September 19, 2026Updated September 19, 2026Prices and figures verified September 18, 2026

We record changes that could affect a buying decision: price updates, score changes, corrections and changes to the method. Routine wording edits are not listed.

  • Added Tidio, the tenth product, scored on rubric v1.0 from its published prices and documentation. Its editorial positions were changed from 2-4 to 1-3: Tidio scores highest in the catalog, and the old range held it behind lower-scoring products, which the printed scores made obvious.
  • Site published with rubric v1.0: nine help desks, prices and figures verified against their sources, true-cost calculator, editions in US English, UK English, German and Spanish.

This page was researched and drafted with AI assistance from the sources listed on it. We have not run hands-on tests of these products. Method: How we review